Hotéis em Windsor

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I am on the fence about whether to give two or three stars but there is no 2.5 star option so here we go: Pros: the location is walking distance to a variety of restaurants and shopping venues. The hotel is away from the highway so one hears no traffic at night. The lobby and the front desk staff are very nice- one reception person, (perhaps named Tasha?) was professional, friendly and went out of her way to recognize me as a Hilton Honors member. The breakfast is nice. Cons: other than the lobby, the side entrances to the hotel needed more janitorial attention, the glass on the exit door was smeared with fingerprints and handprints throughout my stay. Immediately outside the entrance nearest the shopping center, a trash can stood next to the door. It was stuffed with garbage to overflowing with cans and wrappers having fallen to the sidewalk. This remained so for two days. The hotel appears to rent rooms to work crews of young laborers- at least that’s my guess; either that, or it’s a social service program of some kind. While they were on the whole quiet, there was a tendency to “loiter” at night, drinking in the parking lot and wandering around the perimeter of the building with no apparent aim. I was nervous about parking my car because upon arriving at night, I encountered these clutches of guys in darkened areas of the parking lot, a couple of whom were guzzling from what looked like a vodka bottle, others were leaning into the windows of visiting cars, sitting in the grass etc. The hotel should have some security rounds to help keep things in order in the parking lot so that arriving guests are not nervous about possible crime. If these are work crews, I appreciate that and after all, at least they are working. There just needs to be rules for comportment and the enforcement thereof. While my room was large and the bathroom was especially generous with a large walk-in shower, there was no overhead light operating on entry so I had to wedge the room door open with my duffle bag, to allow light from the hall to enter the room so I could find a lamp and have light. After encountering the loitering in the parking lot, the experience of entering a dark room with no functioning light in the hallway only added to my reservations. The place is ok and I would consider staying again if some tweaks could be made.

Very sad representation of sheraton. Got a room, got in. Unpacked. After some time went to heat some water for tea and the cold water leveler did not work. It was NOT attached to the whole faucet. That means its only scorching hot water for face and hand washing and nothing else. No tea no water. I called to the front desk. The young lady said ” oh yeah, its not broken you just have to wiggle it the right way”. I said sure hung up amd went to wiggle it some. After carefully playing with the cold water leveler bending down under the sink to try to see whats really up I decided thats not ok. I went back to calling front desk again. Nobody picked up. I called again. Finally a nice gentleman picks up. I explain the whole sotry again from the start he says he will send a maintanance man to check. 10-15 minutes passes, nobody comes. Im tired, hungry, dirty, cranky so is my travel buddy. I grab my keycard. I go downstairs. I meet that nice gentleman and explain the issue and ask for a new room. He gives me the new room card. I go up, start repacking my suitcases to move. Mid packing maintanance man shows up, suprised there is an issue. He grabs the leveler and says ” oh ok, its broken” no sh*t. We move to new room. Smells nasty, like somebody was smoking in it for the past week 24/7. I let it go. I turn the water on and the cold water was not cold it was at best luke warm...yes i had to drink it as there were no stores around so had to make do with what i had. The sheets were nasty, please take a look at the ”comforter/blanket” it will speak for itself. Sheraton aint the same.. pitty

Spent an overnight in this fabulous, luxury hotel with all the elegant amenities one would expect in an expensive New York hotel. World class art in the lobby made the entrance to the hotel an eye-popping beginning to stay. Room was exceptionally comfortable and noise free in spite of being downtown and on a corner. Bed linens were impeccable and soft, bathtub was big enough for two, staff were kind and friendly. The Artisan Restaurant downstairs in the hotel for dinner was exceptional and Delmar breakfast was served there in the morning which was a delight. I would highly recommend this venue to anyone wanting a resort like experience without having to travel far to achieve the Zen like feeling!