Auas City Hotel

Staff were great, food was excellent and rooms were clean. I had to buy an unlimited simcard as their internet kept disconnecting through my entire stay.

The restaurant menu and dining area is top notch. The rooms are okay, value for money. Staff was helpful. However, there is no pool as advertised.

The property is amazing, great space to be. The room is so comfortable and good place to be with family. The kids have a they own space where they can play. If I have to go back to Windhoek with family, that will be the first place to think. Thanks for the hospitality.

We’re here because we’re on a trip with G Adventures and this is where they put us. It’s probably the best place in town. Windhoek has two sides, the really nice and the ghetto. This is in the nicer side. The rooms are cramped and the hallway is in need of updating but the AC worked well and the menu had a lot of choices.

A mall is next door but you need to taxi to see any sites. Outlets are strangely hidden behind furniture which makes it inconvenient to charge your phone. The remote for the TV and A/C is bizarrely given to you with the room key, it should stay in the room. And thus the a/c was not on when I entered the room. The free bottles water was not the fridge where I could have had cold water waiting for me. The behind the bed lamp takes the room lighting from dim yellow to natural white yet it doesn't stay on for long and would start flickering. The ceiling light is in your eyes when you're lying in bed looking at your phone. I found a roach in my room so I shouldn't have left my suitcase open. Bedsheets had a blood stain on them. There's no room for towels in the bedroom so it took me a minute to find them in the room. No solid hand soap for sink, just body wash in a tube. Towel had stains on it, bathroom mirror is too low, its next to the sink. it should be a few inches higher. Rate is $51 a night for a single room, they they charge extra per child. Don't get a room on the first floor. The hotel doesn't have umbrellas for guests. The restaurant menu does not have a meat free pasta option for vegetarians. They have a whole seafood section but not a vegetarian option. The alfredo pasta was more like a cheddar soup. Service is slow in restaurant, then asked if I wanted to leave a tip. They had an impressive collection of cakes. For breakfast they put the salami together with the cheese, cucumber and tomatoes and only one tong. I don't want to eat a cucumber that's touching meat. The mushrooms were burnt beyond recognition. Only canned fruit was served at breakfast. I liked the passion fruit welcome drink when I arrived at the hotel.

There are the positive and negative based on my experience. Positive: clean room, friendly staff. Negative: I stayed at a double bed room and the room was too too small. The bed was uncomfortable and it was the type of bed suitable for children’s bedroom not adults. I’m a small size woman and I found the bed too small and I was worried to fall if I turn during sleep. The hotel is located far from the center of town where the famous church, museum and restaurants are. The only thing near the hotel is a boring mall. There is a mega store facing one side of the hotel with huge neon light signs which are on all night and the rooms that face that store get all the lights and if you are sensitive to light you won’t be able to sleep at night, the room had thin curtains that did not block the light . They also have a ridiculously slow Wi-Fi connection. Below average breakfast. I don’t recommend this place and I won’t coming back.

Decent hotel in Windhoek, near shopping center and restaurants. Friendly front desk staff, spacious rooms and beds. Working Wi-Fi! Nice breakfast in the morning as well. Arranges taxi to airport. Unfortunately no elevators.