Danielle
13 de novembro de 2023
I have no idea why this hotel is so expensive, or so highly rated by guests. Our room was not been really cleaned by anyone's standards--the counters were sticky, the bathroom floor had not been mopped in so long that the tub mat was full of dirt from me simply cleaning up a little water on the floor after my shower, there were tons of cobwebs near the air conditioner and window, the window was absolutely filthy. The room was incredibly dark, the air conditioner barely worked, the fridge wasn't cold at all despite being on the coldest setting, the internet was out for most of the night of our stay so I couldn't get any work done, and the toilet was so low anyone over 5 feet tall would have a difficult time getting up and down. Staff was friendly enough checking in, but morning staff was dismissive and rude checking out. My family would definitely never stay here again. Simply not worth the expensive rate.
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