Susan
15 de novembro de 2023
The staff were very friendly and helpful. However, the hotel is not maintained very well. Maybe it’s because of the area.
The walls are very thin and I was kept up all night listening to the guest next to me watch tv ALL NIGHT LONG and the volume was loud.
Do not pay for the breakfast! I was given a free breakfast voucher (probably because my room was right next to the lobby, very loud at 12:45am when guests were socializing there).
There wasn’t enough wait staff and all beverages were brought to you, so I only had one cup of coffee, no water or OJ. Food was average.
It’s just a below average hotel, I expected more from a Doubletree. And there were no hot cookies available which is what the hotel is known for.
Saying all that, my experience would have been worse if the staff wasn’t so nice and friendly.
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