The Chedburgh

+ Clean, comfortable room in a very convenient location close to all amenities and attractions. - No staff live on the premises. Not possible to order breakfast. Heating was on and off, as was wifi. Fire alarm went off early one morning and no one knew what to do. At times difficult to get hold of the person in charge, though someone did respond and send help eventually. Needs improvement.

so so helpful and i didn't even meet them i rang when i arrived and the gentleman i spoke to was brilliant the key to my room was on the desk waiting the room was great tv, tea and coffee really comfy beds and brilliantly presented amazing price i just wanted one night up next morning for a bike ride would definitely recommend

One night stay en route to Scotland. Communication was excellent and check in simple. We had a fantastic family suite, huge, clean, comfy and the grandchildren enjoyed it immensely. Beds are really comfy and we would definitely come again. Great value

We were told our room was No 8 but when we got there the check in details said room 4 very confusing. I rang the helpline and was told just stay there all the rooms are the same!!! My partner flushed the on suite toilet and it leaked every where when we checked none of the plumbing was connected. Rang the helpline again and they said we'll fix it tomorrow use the communal toilet and we will give you discount!!! If there was a minus star rating I would have given it that. Weekend totally ruined

The Chedburgh - All fur coat and no knickers with farting & burping. Where to begin? - from the start I suppose - from the outside The Chedburgh looks great but then you go inside - we had no issues entering the accommodation - outside lock box key etc with our room Key left on a sideboard in the hall - no sign of the owners just a text to advise on method of entry which is all fine. The family room - we were allocated the King Suit - not as grand as you imagine for £105 per night without breakfast for a family of 3 people. The lounge - great size room and comfortable to sit and watch TV but then down to the detail - the electric fancy fire did not work and visible cobwebs around the unit tells me it’s not been looked at for a while. Tea and coffee tray nice idea until you realise the kettle is on the other side of the room on a table but the lead doesn’t reach the plug socket - you have to put the kettle on a chair or the floor to make a brew. Next the double bedroom -couldn’t get the radiator to work so the room was freezing. No bedside tables or lamps so knocking around in the dark and in the morning the high level windows let the light in as you have to be an 10’ giant to roll the small blind. Next the bathroom - good size but windows that won’t close and are permanently ajar, a large number of live plug sockets (3 doubles & a coax i think) which Im not sure would pass building regs being in a bathroom. Unfinished skirting boards and half painted (you get the picture) The toilet is on an extremely noisy saniflow system that would wake everyone up but not as bad as the next bit. The second bedroom with 2 single beds - ideal you’d think for kids until your daughter who’s on her own asks at 2:00am to swap beds as she can hear someone though a very thin locked door thats in the room. I swap and she jumps in with my wife . I enter the room and I’m thinking ok - but then realise that on the other side of the very thin locked door must be a kitchen as someone is noisily making burnt cheese on toast (or burning something) in the middle of the night and the bedroom now stinks of burnt food and to top that off the man in the kitchen is farting and burping loudly - must have been a good night wherever he’d been but not great for us as he’s scared our daughter hence the reason for writing this review as I’m sat up in a single bed at 3:00am in a room stinking of burnt Welsh Rarebit listening to a symphony of bodily noises. There’s a brand new Premier Inn down the road that guarantees you a good night sleep in a family room without the bodily orchestra for nearly half the price - lesson learned

Nice room, great decor, but no bedside tables, so having to put cups on the floor. No shower instructions, no lights by bed so had to get out of bed to turn off light. We were met a chap who was courteous and helpful. No breakfast slips in room.

Amazing value for money and the space was more than expected for the price! The check-in process was so easy, didn’t need to speak to anyone as it was all ready for me. I couldn’t believe how close it was to the beach, round the corner from the centre of Whitley Bay with shopping centre and restaurants! 5 minute walk from the Metro, we popped along to Tynemouth Market and was such a treat! I’ll be back again soon!

On arrival heating wasn't on. Room was cold and window didn't shut properly. Floor was filthy with someone's dead skin on it. When I complained we were given a room that wasn't much better with an extractor fan and blind that was broken and TV was filthy. My pillow had blood on it. You don't get to meet the owner which is probably best for him! AVOID!!!!!!