Whitney
21 de novembro de 2023
I booked this stay to celebrate my sister’s birthday excited for a fun and memorable time with our family. Instead, we had both our dinner reservations canceled due to the power outage. Her massage ended up getting canceled as well; due to the outage she would have had her a massage in the dark and couldn’t use any of the wet facilities, which we were looking forward to using with our son, especially the indoor pool since he’s a bit too young to go to the peak in the cold weather. The entire time we were there, there were maintenance and construction people everywhere. The lights were not all lit around the property so we couldn’t enjoy those. Although restaurants were closed on the property, there were no places that the staff could recommend for us to go eat in the surrounding area. It was not the experience I was looking for to celebrate my sister’s birthday, especially for the price we paid we expected everything to be up and running.
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