Usuário convidado
21 de fevereiro de 2025
Loved the cabin, the setting and the location. Housekeeping staff seemed very nice and did a great job. The front desk staff was the week point, the guy we delt with at check in seemed completely indifferent, not rude but very close. The day before checkout we called the front desk asking to extend our stay another day, it was like we were inconveniencing him. He gave some excuse that we booked through a third party so it was a hassle to add another night, I think he was just lazy. How hard is it to create a new booking for an additional day? We ended up booking at the Holiday in down the street which was very nice and the front desk staff was night and day better, extremely friendly and helpful.
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