Hotéis Family-friendly em West Jakarta

The room exceeded my expectations — great value, beautiful decor & interior, cosy furniture and overall safe and lovely stay. Some caveats for this stay was the location — realised that it was not a very prime location and can be a little inaccessible. Vehicle recommended to get to the lobby, and even through ride-sharing / booking apps such as Grab, three to four drivers have cancelled on me due to the difficulty in accessing location. Near several landmarks & malls on the map but the winding road / highway (it is an elevated spot) may make a five minute walk into a 15-minute journey. Great place for those with access to transport or for those who plan to relax in the room all day.

I'll give it a 2. The staff are nice and the gym is very well equipped for a hotel gym. The gym itself ill give a 5 star but the hotel it self is very run down and old. Original room had no hot water , occasionally Luke warm at best, and the aircon was dismal. After complaining they informed me they sent a technician to the room and the water should be ok. Nothing had changed. Upon further enquiries I was shifted to a new grand deluxe room 1 floor up (15). The room was slightly fancier but still very dated. The lights occasionally made loud buzzing noises for no reason. Aircon and hot water was still an issue. For the price I paid (roughly $100 a night) I am extremely disappointed. $50 a night might be more reasonable if you can handle subpar aircon and hot water. The convenience of having a mall attached is handy for somewhere like jakarta. Oh and there was a flood in the hallway of level 14 one night.

Great hotel to stay, will consider staying here again in the future. Services are great, stayed for 2 weeks including breakfast, the ladies during the breakfast are always cheerful and greet with everyone with great smile every morning. Breakfast menu is good, they have both western and Indonesian breakfast menu. The sate maringi was good, location is great except that there is the metro railway construction in front of the hotel, otherwise it could be a great place as it is within walking distance to Pancoran and Mangga Besar.

I've stayed at this hotel 3 seperate times, once for 6 weeks. The Staff was amazing to me and always greeted me with a smile and knew me by name. I used the restaurant, the gym, the BBQ buffet, and even the laundry. Everyone was extremely friendly. Especially GREAT were Ratun & Stefanie at the front desk. They always had a friendly greeting and their eyes sparkled when they smiled at you. They were amazing and I'd give them 10 stars if I could. Siti in the restaurant was another lovely staff member who always had a bright smile and friendly greeting. The Manager in charge of the BBQ buffet was friendly and treated me well on my long stay. Also, the men at the front door always seemed happy to see me and were always cheerful. I know there were other people that I know made my stays great but I can't remember all their names. I don't think I will be back to Jakarta for awhile, but the staff here made my stay an excellent one.

Upon reaching the hotel, I was greeted by the friendly staff at the hotel doors and reception and check in was done smoothly. The hotel exuded a modern, contemporary artsy vibe, which was a breath of fresh air from the norm. The bathroom was an open door concept so it blended with the rest of the room. There was a good range of breakfast spread. Room service can be ordered easily through WhatsApp which I appreciated. Overall, great service from the hotel staff!

Very nice location , good location with malls around ( lippo and Puri mall ) , spacious room and clean , service excellent always ready to serve . Special thanks to Wuri from the reception ; she helps me to shop in malls by translating me into the local language . Thanks to her manager for the approval. Well done and thanks again !

Good hotel with good location, pretty clean & comfortable. Good services, all the staff doing their job pretty good, very nice and warm. As for me who stay here about 10days, the food is good but sometimes there is some food that are too bland for my taste buds, also for the glass cleanliness, sometimes a little bit lacking, but overall it's good. Would definetely recommend this hotel to everybody. Thank you santika♡

Strategic location near by chinatown pancoran petak enam. Bad service from hotel related to our complaint about TV that didn't working. Have to wait for 2 hours to request engineering to fix the problem. Room was clean and nice..but the wash basin not working well. No body in charge at swimming pool and fitness centre area.

I stayed at Hotel Luminor Kota for a week and did not want to leave!!!! I have many dietary restrictions and Fatah went out of his way to make sure I was taken care of at every meal. Not only was the service exceptional but the food was out of this world!! Kezia and Anto were also so sweet and made me feel at home. This hotel has everything you could ever want from incredible food, daily housekeeping, hot and cold drinkable water, comfy bed, and the most amazing staff. I cannot remember the last time I received customer service like this. I am already counting down the days until I can come back! Thank you to the incredibly hard working staff at Luminor Hotel Kota!