Usuário convidado
8 de julho de 2022
This is really an exceptional hotel. All of the staff seems very focused on making guests feel welcome and valued. This starts from the people who greeted us at the car and continued with every interaction that we had. The rooms are REALLY nice - with great balconies and the breakfast buffet includes nice items (the smoked salmon was a personal favorite). My family has been lucky to stay at many highly rated hotels, but the London is probably our new top hotel for service in the US. We all agreed the staff is better trained than the Four Seasons we stayed at last year in Hawaii... and the staff is ALWAYS looking for ways to care for guests.
I expected to like the hotel since friends have said nice things about it, but it really exceeded our expectations and we will be returning on our next visit to LA.
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