Barregoals
1 de julho de 2024
The Four Seasons is a beautiful hotel, and has lots to do. It is bustling with activity without feeling overcrowded. We came to celebrate our 25th Anniversary. We were upgraded to a beautiful, ocean view suite with a plunge pool, which we enjoyed every night. We also enjoyed sailing, snorkeling, the two beautiful pristine beaches and all three excellent restaurants. Christa welcomed us at check in to the resort, and helped to ensure that our every need was met for the entire trip. She was kind enough to send to our room a beautiful, heartfelt card she’d written and champagne to celebrate our anniversary, She also made sure to greet us with her beautiful, kind smile every day while staying there which was a great start to each day! Christa’s kindness above all, made our stay truly memorable. She is an asset to this resort, and I hope she is recognized for her outstanding service, generosity and thoughtfulness. When we left she sent us off will another truly sweet, handwritten note and some island mementos she had picked out so that we’d remember our stay there. She outdid herself, and when we remember our trip she will always be first and foremost in our memories for her thoughtful, generous, kind spirit. Thank you Christa for making our stay and anniversary so special! You are such an asset to The Four Seasons and they’re lucky to have you and we were so fortunate to have spent our trip with you. We were particularly fond of the Beach that is home to Half Shell. It’s a little bit of a hidden gem. Daniel was a very kind host and we enjoyed the conch fritters and ceviche and Pina Coladas very much. Nordel was fantastic! The days that he was there, there was nothing that we wanted that he didn’t immediately provide for us along with his huge, friendly smile! The beach is absolutely pristine, with its crystal clear blue water. The water also was as warm and as calm as bath water which made for a great snorkeling experience and excellent swimming conditions. On a side note, it would be great to have some more snorkeling gear available and umbrellas. There is also a lot of beach front, so personally I preferred when Nordel was kind enough to set our umbrella apart from the others. It’s nice to have a bit of privacy. Since there were a lot of honeymooners and people like us celebrating their anniversary, I preferred the privacy to Meads Bay. Unfortunately, while Nordel’s service was outstanding, his counterpart I cannot say the same for. Please reach out for further details. I don’t think it is a reflection of the staff or hotel jn general, just this particular individual whose behavior and service were really not acceptable especially at a luxury resort and very disappointing to experience on our last day. I hate to call someone out, but on the other hand it is unfair to the rest of the staff who were also visibly upset and working to pick up the slack, to let one staff member tarnish such an otherwise excellent experience. Overall, however, th
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