Usuário convidado
11 de dezembro de 2023
Had to stay in Wells one night for business. The location is central and great for sightseeing. The staff was very friendly and the restaurant was great. But. The rooms... Oh my... The rooms are not good at all. As others have mentioned, the stairs to the rooms are extreme. I was booked into a room that is - aparantly - part of the escape route. So, on the door there is a "break glass in case of fire"-thing that will allow anyone access to the room. Also, the lock could probably be opened with a rusty spoon as it was about as ancient as the rest of the hotel. So, 0 stars on "security". Ceilings are VERY low, so watch your head at all times. Bed was OLD, and lumpy. Now, two days later my back is still sore. A lot of noise from the street. Heating is turned up to max - probably to compensate for the windows that are not windproof at all... The final kicker was the lack of breakfast. At dinner we asked when breakfast was served, at which point we were told that they had opted to not serve breakfast. No staff after the restaurant closed. No staff in the morning. So, not really a hotel - more like a bed & breakfast without breakfast...
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