On Friday 8th July, we were booked for three nights at the Campinile Wakefield. We have stayed at this hotel before & whilst it's not the best, it's handy for work stayovers. Arriving on the Friday night (8th), We immediately noticed that a lot of Motor bikes were parked up in the hotel car park, not an issue apart from the fact the bikes were all occupying car bays which I felt was totally inconsiderate & we were lucky to get a space. More annoyingly, the back end of the car park was closed off for no visible reason which was ridiculous when the hotel was so busy. We collected our keys which was after 2100hrs, taking the first flight of outdoor stairs, we noticed large groups of males all over the walk ways, talking loud, smoking & shouting. Once in our room, showered & unpacked , we could clearly hear the noise from outside on the walkway below. We rang reception twice this night, the noise was unacceptable, their security came over twice. So onto the saturday night, again returning from work after 2100hrs these groups of males again outside shouting, smoking & watching stuff on their laptops. Another of our friends who was staying over, went to reception to complain, the receptionist said Security would come over, the noise continued and when we went to see what was happening, unbelievably, the Security were stood with the males, all watching a boxing match on a laptop, laughing & carrying on, when asked why the house was still going on, we were told there was only a few rounds left, not acceptable from security. We've never experienced anything like it, absolutely disgusting and no consideration for anyone else in the hotel. Returning on the Sunday evening, we noticed the males were using the closed off area of the car park to play football. No idea what goes on at this hotel but it's a disgrace and I guarantee they have lost our custom. Would we recommend this hotel, 100% NO.
63 avaliações