We booked three bedrooms lake view and without our knowledge and approval, we were moved to a two bedroom penthouse. The kids have to sleep in the same room which means they did not get much sleep. It is extremely cocky of management to not even call us prior to our trip and update. We landed and got told we can only have two bedrooms. We booked and got confirmation of three bedrooms at least three months ahead of our trip. Not going back again.
Traduzir