Maui Banyan Vacation Club

Upon entering the suite for the first time we were happy to see the cleanliness of the whole suite, quality of the furnishings, and how well the kitchen was equipped. The bed was very comfortable and it was like a garden outside the windows. The patio had furniture and was very nice. We were in unit F101 which is the first unit next to the street. We were concerned about street noise if we left the windows open, but by 10P each night almost all the noise was gone and we were able to sleep without the automobile noise bothering us. One morning we did notice some extremely small ants marching along the top of the backsplash in the kitchen, but it is a ground floor unit in Hawaii so it was not a surprise. We put some hand soap where we saw them on the wall and that stopped the problem. There were none in any food and we did not see any on the countertop or island. The only problem was parking. Many of the spaces are marked as owner only meaning that if we arrived back at the resort too late we had to drive around looking for a spot. Even the garage had many spots marked with owner only. We were always able to find a spot and the walk was not that far from the building, it only took approximately 5 minutes to walk the distance. Overall, it was quite pleasant to stay there and the location is great, I recommend it.

This is overpriced for what it is, its basically a hotel room that you are supposed to sreip the beds and get rid of your own rubbish from. I am happy to do that in an airbnb, but not this kind of place. There was supposed to be a checkout procedure in the room but mine didnt have one, so it was only luck that the lady on reception mentioned something in conversation. My door did not lock on arrival - it would shut but if you pushed it from the outside it opened, so while this was mended pretty quick, I had to wait until it was fixed before I could leave my things in there. TV was unreliable, kept switching to a network that wasn't there, so you couldn't watch it, when I mentioned it to the guy fixing my lock he tutted at me and said I shouldn't have touched the buttons |!! he fixed it so quick that I didn't know what he did and couldn't fix it myself the next time. Its a good location but what you get is not reflected in what you pay.

Maui Banyan Vacation Club is an older resort on Maui but it is maintained adequately to make it a nice place to stay. We stayed at a unit that we found through RCI, but it wasn't an exchange unit rather it was a rental unit. Clean inside and out but dated. It was adequately stocked though. We might stay there again as it was close to the beach.

No designated parking spot so a bit hard to find parking some days. Other than that everything was great! Pool area tiles are so hot they burn your feet! There should be a warning.

Overall, we enjoyed our stay, but if you're seeking high-level customer service and a traditional hotel experience, this might not be the best fit. This is a condo-style accommodation, so you're provided with a limited number of "starter items" for your stay. There's no housekeeping, so we had to maintain the room ourselves, including taking out the trash, removing dirty linens, and sweeping up sand from the floor. We were instructed to leave our used towels on the bathroom floor, which was quite small. That said, we were pleased with the early check-in. Although it wasn't guaranteed, we received a text when our room was ready—three hours earlier than expected. The staff was friendly, though a bit brisk at times, but this didn’t detract from our overall experience. The pool area was nice, and there was ample, convenient parking. The highlight of this hotel is undoubtedly its location. It’s close to everything in Kihei, including our favorite beach, Kam II. The proximity to the beach was unbeatable. We would definitely recommend staying here, but it would have been helpful to have a heads-up about the self-maintenance aspect.

I was assigned unit G208 through RCI. My grandparents used to own at the Banyan for 30 years before selling, I know this complex (and this particular building) well. I know the critters and creepy crawlies. I've had random centipedes creep into ground floor condos and I don't hold it against anyone because why would I... its Hawaii! I know sugar ants happen sometimes regardless of efforts. But this was different. Checked in around 1230pm, left for volunteer work after getting my things in the room. It looked fine. Arrived back at 945pm, found normal sized ants (not tiny sugar ants) everywhere. TV cabinet, bedside tables, bedframe, inside bedroom dresser, on dining room table, etc. Took photos and called the remote front desk immediately. Was moved to a studio for the night, told I had to move again the next day. Housekeeping came to speak with me the next morning, she did not understand how ants could be nocturnal, and told me they were spiders despite seeing obvious photos. I could not believe how dismissive she was when speaking to me despite the obvious that was right infront of her! I was moved to another studio when given the option to move to the studio in another building or to the 1bdrm directly below the infested unit, G108. As no one did anything to assure me the ants had been dealt with and knowing ants, I told them this 1 bdrm was less acceptable, also knowing it was the worst unit in their rental pool and would also be a downgrade (which Soleil rep agreed with me on). I went with the one least likely to cause more issues, which was the only option they gave not sharing a wall with the infested unit. No spraying had been done, as I was told a pest company could not be even called until Monday and the housekeeper I spoke with did not seem to understand the nature of the ants. In order to get my new key and be able to have a place to stay on the island during a very busy March, Soleil Management made me sign a form saying they took no responsibility for the room change and I can't ask them for refund or compensation. Maui Banyan told me they only give keys and have no responsibility. RCI told me over the phone I would be compensated for the difference between the studio and 1 bdrm. I called Soleil Management when I was asked to sign the form by the Banyan front desk (they are not onsite) and they assured me that I can still be refunded by RCI and this was just because they only help manage but it's RCI's property. I was told if any 1 bdrm opened up I would be contacted, but I never was. When I contacted RCI to ask about compensation for the studio as I only booked at the Banyan for a 1 bdrm (I also had to throw out $75 worth of food I had purchased to fill a normal sized fridge, had no proper kitchen for food prep, no washer and dryer, and was so cramped), I was told tough luck, I got what I got, and that I should have gone for G108, literally right below the infested unit I was in. This made no sense. It goes against what I wa

Great location nice view stayed in condo P409 staff very friendly and helpful condo clean except oven door looks like it hasn’t been cleaned since installed grease stains stuck on glass Carpet well couldn’t tell what colour it was lots of dirt stains bathroom could use an update only other issue housekeeping they only come once for a 1 week stay all they did was change the top sheet couldn’t be bothered to change the bottom sheet didn’t vacuum and never cleaned the bathtub or the TOILET also every time you leave the room the magnetic keys don’t work well have to get them rekeyed otherwise great stay

I love the location of this place. It has 2 pools, 2 jacuzzi's It is across the Kamaole Beach Park II in Kihei. The beach there is wonderful. You can snorkel there, or relax at the beach, or walk along the trail from beach to beach. It is beautiful. Thank you very much for a wonderful vacation experience.

This is a great place to stay. Great staff, clean and well maintained. The location is easy to get to and only a bock from a great beach. Lots of parking and having both air and laundry was great. Highly recommend it