Usuário convidado
10 de julho de 2023
The accommodation itself was fine, clean and comfortable. But I specifically booked this hotel because it was close to the airport and the advert said it had a free airport shuttle. As my flight was arriving at 22.30 I need to know I would be able to get safely and quickly to the hotel. However after I booked the non-refundable place, they told me (only after I checked with them) the shuttle did not operate at that time night and that I should get an Uber. I considered booking an taxi via ***********, but they were charging 33 euros for a 6 minute journey. When I arrived, I tried for two hours to book an Uber but mine were willing to go the short distance. I tried to book an airport taxi but they also refused. I considered trying to walk there, but it was very late and dark and I had luggage. I called the hotel and asked them what I should do. They said "I have no solution". In the end I had to go with an unregistered taxi tout and paid 40 euros. I told the receptionist the next morning and she simply shrugged.
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