Usuário convidado
5 de junho de 2023
I first saw the Welcome Hotel in 2013 while on an ocean cruise. I thought Villefranche-sur-Mer was magnificent and thought how wonderful it would be to have a room there. Ten years later, I am here and we had a lovely room on the 5th floor with a beautiful balcony. I wrote to the staff many times prior to our trip with questions and requests. They were fantastic! Always responded quickly, politely and with excellent info. They greeted us warmly when we arrived. They made first night dinner reservations for us which was great. I needed a room with a walk-in shower (one of my many email questions while booking) and they gave me the perfect room. I love balconies and ours was large and lovely. I was out there all the time! The room wasn’t the largest but it also wasn’t close to the smallest we stayed in on our 7 week European trip. It had everything we needed. The bed is very comfortable. The a/c is fair and helped on the hot days. The decor is nautical and we enjoyed it. The bathroom is very modern and I loved having a bidet nozzle. Housekeeping was fabulous. All the staff were lovely. The elevator is very good. It is standard size for a small boutique European hotel but is efficient and can hold 2-3 people and two large suitcases and 2 small carry-ones or a typical hotel luggage cart. I have been in much smaller, slower elevators in Europe. We were surprised by the very loud music coming from a nearby rooftop bar. It started at 7pm and ended at midnight. I was delighted to find that the excellent double-paned doors provided much needed quiet when we went to bed. We could barely hear the music with the doors closed and I have excellent hearing. There is an active nightlife in Villefranche. There are numerous wonderful restaurants to enjoy. We enjoyed our evening strolls around the Citadel waterfront. The breakfast was lovely and had everything you could want. Hot egg dishes, pastries, fruit, yogurt, toast, bacon/sausage, gluten-free options and more. The service was great. We enjoyed cocktails in the Wine Bar outdoor seating area several times and thoroughly enjoyed ourselves. Our server (female) was lovely and we enjoyed talking with her. My husband had to see a physician while there and the front desk staff arranged that for us and called a taxi. Excellent customer service in every way. He was ok thank goodness. I highly recommend the Welcome Hotel.
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