Hotéis perto de Catholic church Santa Monica, Vila Velha

Ótimo atendimento dos funcionários. Restaurante muito bom, cômoda boa e bem servida. Atendimento no café da manhã excelente. Quartos super confortáveis, tudo muito limpinho. Hotel muito bem localizado.

Estivemos de 01-04/02/23, fomos muito bem atendidos. O diferencial é o atendimento, especialmente do Hebany, garçom e da Roberia, recepcionista. Nos sentimos em casa! Nossa primeira vez no Espírito Santo e ficamos surpresos de ter praia e montanha no mesmo Estado e tudo pertinho, apenas tenham atenção ao radares na rodovia, são muitos.

Deceptive! I've always been a fā of the Senac school hotels. Perhaps after the pandemic the quality of products and services had to be ”forgotten” to meet a new market reality. Although the service has always been affordable, we pass some constraints such as: dressing dressing our door at 7:30 p.m., refusing to book a table for bean and when we arrive there is a table reserved that we can only occupy after We call a supervisor, the quality of the cafe of the manhā equivalent to a 2-star hotel and refuse to grant 2 hours late check-out even if there is no reservation for the same apartment on the date. Finally, I hope I can have another opportunity to experience the glamour that the hotel has already had with the quality of service compatible with the values charged.

After traveling for nearly 29 hours, we were greeted by Lucas Silva who got us checked into a room with a lovely view earlier than we dared hope for, so we could finally rest our weary bones. The room was very clean, bright, and nice. We had to drive 4 hours the next day so we relaxed in the rooftop pool and watched the sunset to decompress. When we stayed at the hotel on the way home, Mr. Silva again greeted us with a warm smile and even called me by name without even looking at the computer yet! (My last name is usually easily forgotten/hard to pronounce for most people, so that really wowed me). Then he said ”Welcome home” as he handed me the key to the same room we had before. I was beyond impressed with this sort of top tier customer service that I usually only get at very high-end hotels that are far more expensive than this one. For the amount of money spent and the quality of service, it would be hard to beat this hotel. I hope they give Mr. Silva a raise and/or a promotion, as he really exemplifies the gold standard of customer service that is rarely seen these days. I'll definitely make this hotel my stopover for any future trips to Espírito Santo and I'll recommend it to anyone visiting this area of Brazil! :0)

Os funcionários são bem simpáticos. O estacionamento é muito espaçoso. O quarto é bem legal, só o colchão que deixou à desejar. Colchão muito mole.

Very happy with my stay . Staff all very helpful . Breakfast was wonderful . Location was convenient to restaurants and beaches . Also supermarket next door . Would recommend hotel . Again the breakfast was of great quality

Parabéns à Direção e funcionários, em especial a Maiara. Excelente atendimento. Acomodação, limpeza, café da manhã super farto, comida super deliciosa. Lugar super acolhedor, bom para estar sozinho ou com pessoas especiais.