Lanexang Princess Hotel

The television set, Samsung, in Room 204 could not receive Channel One-31 so I missed the programs I intended to watch.

Arrived at Vientiane Airport and took the Green bus to the main bus terminal '' last stop'' 5 minutes walk to the Hotel. Pay for what you get, found the Reception very friendly and helpful, the room was average? but the bed was very comfortable. In the morning had a free breakfast, which I didn't know about. Location was fantastic and indoor morning market opposite was very big and plenty to buy. I would come back and stay at this Hotel again.

Got late check out confirmed during booking but reception tried to tell me it's not possible. If they don't wanna give they should take out this option. The person who's managing the reservations is responsible for his mistakes and it should not be necessary to upset the customers by refusing confirmed services. In the end got the promised check out at 2pm. On top of this i got a room which wasn't cleaned yet, went down, got another room, went up second time and got another one that's not clean yet. In general the rooms are ok, except there's still some long hair lying around, but the service is terrible and very unprofessional. Air-conditioning is quite noisy too. Finally the next day someone came knocking on my door before noon to tell me to check out at 12, while the late check out was already confirmed after the problem at reception on check in. One error after another. Never again.