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SO/ Vienna
4.7/573 avaliações
Vienna City Centre
During our six-night stay at this hotel in July 2023, we had high expectations of a luxurious experience. However, the room quality proved to be far from what we anticipated, and it significantly impacted our vacation. Negative Aspects of the Room: The first impression of the hotel was positive, but as our stay progressed, we encountered numerous issues with the rooms: Malfunctioning reading lamp: One night, we discovered that the reading lamp was not working, and despite reporting the issue, it couldn't be fixed promptly. Non-functional phone hand-set: The phone in our room was unusable, forcing us to call reception through the base set with a speaker, which was inconvenient. Unstable and noisy beds: While the beds were comfortable, they were unfortunately unstable and produced bothersome noises with the slightest movement. Lack of curtains: Instead of curtains, the room had grey metal walls to darken the space, which gave the room a cold ambiance. Absence of carpets: The absence of carpets and the presence of only a grey or white surface added to the room's lack of warmth and comfort. Complicated room design: The design featured a moving door separating the shower from the living area, which never closed entirely, requiring constant adjustments to ensure privacy. Inconvenient towel placement: Towels were placed inside the bath, making it difficult to access them without having to climb inside or open the separation wall at a specific location. Tiny sinks: The sinks were so small that using them often resulted in water spraying back and leaving us wet. Confusing AC usage: Understanding whether the AC was on, off, or just ventilating proved to be challenging, as we had to rely solely on the sound it made. Water supply disruption: We got a notice one day prior, that a complete shutdown of water supply is planned for 3 hours from 10:30-13:30. Random light switches: The room was filled with light switches, and some of them worked unpredictably, controlling whichever light without any discernible logic. Insufficient lighting: Despite all lights being on, the room remained dark, making it uncomfortable for various activities. Despite the room issues, there were some positive aspects of our stay: Reception staff: The staff at the reception was commendable in their efforts to accommodate us. They were kind, attentive, and clearly well-trained in providing good service. They offered us several rooms, but there was nothing they could do as all rooms we saw had more or less the same problems. Breakfast: The breakfast buffet offered a wide variety of options, and most of the time, the breakfast staff provided excellent service. Location: Prime location near Donaukanal and 5 minutes walk from the Schwedenplatz metro station. It is within walking distance to Stephansplatz. The area feels safe and friendly at night. The sum it up I would not recommend a long stay at this hotel because of the rooms' low quality and the cold, dark, complicated
Arcotel Wimberger Vienna
4.2/578 avaliações
Great hotel. Spacious rooms and helpful people at the reception. Very convenient Location to get a tram or underground. You have to pay a one time €15 charge to use the wellness centre during your stay. Free apples was an unexpected bonus (My family loves them). Our booking was without breakfast as there are a lot of cafes and restaurants nearby.
Pension Opera Suites I Self Check IN
4.2/542 avaliações
Vienna City Centre
Loved the location of this place! I have stayed in Vienna before and this location was far more ideal, very close to the opera house, main square, Museums etc. We were on the second floor and yes there is no receptionist there all the time but we had an issue with the shower in our room and rang for help, 2 minutes later there was a knock at the door and the issue was sorted straight away. Great amenities in the room - coffee machine, kettle, Bottled water, sweets etc. There is a lift, but it is very small so if coming with suitcases you may have to take a few trips as I could only fit in with one bag.
Exe Vienna
4.2/571 avaliações
This hotel - bed and breakfast, was great! The room was nice and clean, comfortable bed, quiet at night, and food just like homemade. There was also a mini-bar in our room and prices were okay. We appreciated there was the free wi-fi connection. Our room was on the top floor and we had the most amazing view over Vienna. ♥ It is also near the Rathaus, just 15 minutes down the street so you don't need to use public transport.
Hotel Indigo Vienna - Naschmarkt
4.5/565 avaliações
This hotel is new, beautifully designed with the latest trend and very clean. The reception has a bar with plenty of space to relax and a very nice restaurant downstairs for breakfast. The area is a bit far from the center of town(10 minutes ride in the underground) but is near the Nashmarket so there’s plenty of restaurant to try. The rooms are clean , modern, comfortable and the bathroom very sleek with fluffy towels. Our room was facing a little children’s park so it was quiet. The breakfast was excellent and the restaurant had a terrace filled with plants. We wholly recommend this hotel for is friendly staff, great breakfast and modern rooms.
HiLight Suites Hotel
4.4/5104 avaliações
Vienna City Centre
Super location, equipment could be better. ”Wohnung” is large but uncomfortable. The seats are neither chairs nor comfortable seats to relax. There were no laps or washing agents for the washing basin. The washing basin and the bathroom were cleaned, However, on the ground, all hair was from the day before.

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