Hotéis Hot spring em Verona

Lovely hotel and very close to the train station - everything was great except the wifi was none existent so had to go outside to the centre if I needed to use wifi. Breakfast was lovely.

The breakfast was very good, the parking in the surrounding area is free but you have to arrive early, they were very kind when I needed help with some services.

This is a rare 5Star in Verona's old town, very well placed for conquering Verona by foot. If you get past the pretty cumbersome group-wide reservation system and deal directly with the hotel you will get good and attentive service. Andrea, the front desk manager is a pleasure to deal with and is always helpfull. We have always the same room, a junior suite, of a size which is rare in Italian hotels, well kept and squeaky clean. Breakfast is a peasure, everything is fresh, eggs of all versions are freshly prepared and not from an hours old rechaud! Very good. The bar, unfortunately is not overcrowded and the guests should get some friendly push from management, perhaps offering a free drink, a 5 o,clock special meet-and-greet, whatever. All in all, you get the feeling you're welcome and appreciated as guest. Should be the norm for a 5Star. Our most recent experience in Sirmione showed us it's not. We will be back, for sure.

Everything is the best for the price, location, service, cleanliness, and facilities are all the best In particular, there are many places to eat from breakfast to dinner, and transportation is very convenient.

This was the best hotel in our 3 weeks Northern Italy tour. Though rated 4 stars, it gives a 5 star experience. A very classy hotel. Location is perfect, in the center of the historic district, 10 meters from Verona's ”5th Avenue” and 3 minutes from the Arena. Everything is within short walking distance. They have parking for 21 Euro, but can also provide a Verona parking tag, if you can find a free blue parking spot. The hotel is meticulous in detail and amenities. The room was large, and we lucked out and even had a balcony and a small sitting area. The maintenance is great. Large 50+ ” TV. Bed was large. Room had many outlets available, with a special device for charging. Service at the front desk was superb. The public places are extremely well maintained. I am not sure how they rate hotels in Italy. We stayed at a 4 star in Arezzo that felt like 2 stars. Compared to that experience, the Accademia is a 10 star experience. Highly recommended.

Loved this hotel. The staff all spoke some English with most speaking English fluently. Staff were very attentive and nothing was too much trouble. The hotel is clean and excellently maintained. Excellent food, and the staff were very attentive and pleasant. Rooms are of a high standard. We loved the patio dinning experience. Great value for money and really would be nit picking to find any fault during our visit. One of the best hotels we have stayed in. We loved this hotel and it’s 2 minutes away from the Motorway.

We stayed in Oriana Suits for 1 night. One very strange thing about the hotel that the suite was ready only by 2^30. And you have to leave the hotel next day at 11:30. That't true that Oriana Suits have very good location, but we found out that in an extreme situation the staff is not helpful AT ALL. My wife broke a glass in the living room. We asked for a help at 6 p.m., at 7^00 p.m. we reminded of the problem - the glass was all over the floor. We went to watch a show. When we returned back at midnight the small pieces of glass still remained on the floor. Nobody cleaned it - as you understand, we couldn't use the room. We left the hotel, and nobody did anything about it. So the smiles of the staff are another proof that fair words butter no parsnip. We don't recommend this hotel to anybody because if something happens to you in a strange city there is no help on the side of the hotel staff.

This should have been a better review. Asked to call a taxi…told sorry not our company policy. Then as if by magic their own driver appears. No meter and two euros plus usual charge per journey. Ate her once spaghetti undercooked and still hard. Menu same all week. The worst was the reception team. I don’t think I have ever been spoken to like that. I was not only upset but hurt. It was not pleasant. Perhaps it may do the staff well to realise tourism keeps them in a job and enables an income. Back to basics here learn to smile and if you’re not happy in your job find another away from hospitality.

It was just incredible the stay I received there, I was impressed positively and I would return thousand times again, everything very beautiful, organised and very well located, is well in the city center, which makes stay more pleasant, You all do la close, have all the trade and mainly next to the arena the most beautiful thing, the hotel itself very well built and always had someone there to take care of us, the room is the most sweet and super-trumpy thing, the breakfast is very tasty and has several opcao, I loved everything from the hotel is of parabens and people working la extremely sympathetic!!! 💕