Extended Stay America Select Suites - Chicago - Vernon Hills - Lincolnshire

The rooms are well decorated with everything you need. Fridge, microwave, stove, lots of cabinets and storage space. Dressers and desk. Staff is super friendly. Close to just about every type of store and restaurant you could want to go to. The place is in a safe area that has excellent law enforcement nearby in Lincolnshire and Vernon hills. Right next to a fire station, Korean church, and a huge lifetime fitness center. Woods across the street.

My husband & I were in the north suburbs for 2 weeks, and chose this long-term stay hotel because of its optimal location for our purposes. I am extremely ambivalent about it. On the one hand, we got a clean, well-located room with a kitchenette for a very reasonable price. There is also a nice guest laundry facility with six washers and six dryers. On the other hand, there were a lot of glitches. 1) At the time of reserving, we requested a first-floor room; we did not get one, even though the hotel was clearly not full. 2) The so-called "fully equipped kitchen" -- unlike any other long-term stay hotel we've ever stayed in -- did not provide pots & pans, or dishes. If I had known this before we left home, I could have brought these items from home. 3) Our bathroom sink clogged up almost immediately, and we were told that there was no maintenance person ("we're trying to hire one"). We were further told that, due to budget constraints, they could not call in an emergency plumber (this was on a weekend), so I got a plunger and a bottle of drain cleaner from the front desk clerk, and went to work on it myself. It took 24 hours for the drain cleaner to open the clog. 4) The bathroom toilet clogged twice; the first time, I was able to resolve it with the borrowed plunger, but the second time they told us we would simply have to move to another room. As we had a lot of stuff, this took us 2 hours, even tho the new room was just a few doors away. 5) The guest wi-fi was weak in the first room, and nonexistent in the second. We also had minimal phone reception in the second room, so couldn't even hot-spot; I had to sit in the lobby with my computer to accomplish anything online. If it were not for the wonderful location, I would have given this hotel 2 stars rather than 3.

ESA was our was home when we landed for the first time in the USA. directly from ORD we went to our room that was already booked at ESA, 675 Woodlands Pkwy, Vernon Hills, IL 60061. The front desk are very polite and swift in responding to our needs. we all were very comfortable with the safety, ambience and quality of service delivered to us at ESA. The rooms were clean, bath, kitchen was very excellent. The property is well maintained. The property manager is so helping and generous. I felt like I am staying at my own house. laundry facility is 24/7 with good infrastructure. parking has enough space. anyone coming first time can trust 100% to this property and good option for those who plan for long time stay.