Hotel Metropole Venezia

Hotel in a good location. Clean room, beautiful place.

We spent 2 nights in this hotel. When you arrive you are getting such a warmly welcome. The room was really nice - especially that Venice oriental style. Just the bath, as some already mentioned, does not fit to the room. It is clean and is equipped with everything what you need/expect. Just different from the style. And one more little highlight are the big air con devices in front of the window which a super loud. The rest was really perfect. Breakfast buffet included everything what you need. Just only the powder coffee you can get for the price - rest you need to order separately which is different to other 5 stars Hotel where I have been before. At least one „good“ coffee should be included in the high price. Overall really a nice stay with a SUPER friendly helpful staff. And the location is really perfect as you are close to the top sightseeing locations.

Отель 4 звезды! Что даже написано на фасаде. Завтрак в отеле стоимостью более 600 $ в сутки просто что-то неописуемое… 2 вида пикетированного сока. Скрэмбл, яблоки, груши, виноград, 2 вида ветчины и 2 вида сыра. Один вид хлеба, помидоры. На этом шведский стол заканчивается ) сам отель очень старый и не уютный. За 2 дня в спа так и не смогли попасть. Здесь оно тоже за отдельную плату. Посещения бани и бассейна на час стоит 200 евро.

Хороший отель, отличное расположение, красивый завтрак, вкусный ресторан и бар, так что , всё хорошо 👍😊

每次來威尼斯必住的酒店，就在碼頭旁邊，宮殿裝飾風格，服務員非常熱情。

A slightly mixed experience, with the Staff, always a vital ingredient falling short in our opinion. The pros: rooms were of a good size and the hotel is brilliantly positioned at the end of the Grand Canal. Arriving by water taxi straight to the hotel pier was really special and took any hassle of walking out of it. Definitely worth doing. Plenty of interesting antique showcases in the hotel as well. Breakfast was included and there was plenty of choice from continental buffet to scrambled eggs and smoked salmon. It was of a high quality. The cons: aside from a couple of staff, we felt that in general they fell short. The maitre d in the restaurant was efficient but not friendly. The 2 younger concierge staff were hopeless. Example: we emailed when out and about (because we had tried to ring the hotel 3 times, it went through to music then cut us off each time after 30 secs - not great) and asked for help with a restaurant booking we had been recommended. No answer to the email, but fair enough they may have been busy. When we got back to the hotel we followed up with the 2 staff and were promised an email reply about dinner that night or the following night. Never got a reply. Oh and I had made sure we tipped the concierge (those two) on arrival.

Great hotel experience with exceptional staff. Special thanks to Manuel as the reception for helping organise trips and restaurants. The hotel has an Italian-eclectic feel, with character throughout and intriguing display cabinets of curiosities. The breakfast buffet was really good, with a large spread of fresh foods and proper squeezed juices.

I stayed at the Metropole Hotel from Sunday 14th-20th April. It felt like staying with family. (Cosy relaxed Atmosphere) The staff were friendly and personable. I had a large bedroom, comfortable bed & working AC. Big bathroom too. Christian and Sabastian in the dinning room, were charming, helpful & highly efficient. The food was delicious too. Breakfast was available from 7.30am, a buffet, with plenty of choice. Fresh juices & strong coffee. And of course Lino & Florian in the Oriental Bar. Lino a master mixologist, and the drinks didn't disappoint . Over all it's a very comfortable, well situated hotel, I would 100% wish to stay there again.

Charming hotel! Fabulous service and amazing location. Who could ask for more! We stayed 3 nights and felt completely welcome from the moment we arrived. Al, the concierge helped us get acclimated to the hotel and area surrounding it! He was amazing! Our room was beautifully appointed, we stayed on the floor with the fan collection and I was gifted my very own fan! Grazie! The bed was extremely comfortable and there was plenty of drawer space to unpack. The bathroom was also beautiful and very functional. They provide you with an actual room key which you leave at the desk each time you leave the hotel. Seems to be such an old fashioned concept but also so delightful! This way the staff knows when you have left the hotel for cleaning and also gives you an opportunity to interact with staff each day. I absolutely loved this personal touch! Housekeeping was fabulous! We had breakfast at the hotel each morning. Please don’t miss out on getting a cream puff while there. They were delicious! We didn’t dine in the hotel but did have a nightcap on two separate occasions. It was very cozy but the drinks were definitely overpriced for the area. We understood we were paying for the ambiance and convenience of being in our own hotel. Overall this was a fantastic stay at the beginning of our travels and we would love to visit again.