Hotéis perto de Ebulliscience, Vaulx-en-Velin

2nd stay in a few months. You should remember to reserve a parking space when booking. Please note, it often happens that the code does not work to exit the car park, so you must call the hotel directly and tell them. The code works for the car park, the elevator which leads to the rooms from the car park and for access to the room, it's very practical! The rooms are quite spacious, well soundproofed, clean. Too bad the window cannot open by tilting and turning :-( The staff is pleasant and smiling. The breakfast is well stocked with even an appreciable savory part which has the merit of being offered (scrambled eggs, bacon, sausages, cheese and ham). It might be nice to add a toaster ;-) this is the only point I find fault with. Around the hotel, several small shops and food outlets (snack bars and restaurants). Ideally located for access to the Radiant Bellevue room and access by car to Lyon (near Fourvière) only takes a few minutes.

Was a really nice hotel with wonderful staff…. In particular Martin was THE BEST server in all of Europe!!! Rooms are comfortable with an okay bathroom although the shower was a bit awkward. Make sure you have a mango pilada if you visit. Would visit again.

The hotel needs a refreshing SERIE*****t. Not deserving 3 stars The staff is very sympathetic and happy to be there. The breakfast is cheap with a right choice. The equipment is obsolete (broad grid doesn't work, the coffee machine is working half). The young girl makes its best to manage all this. Thanks to her.

The hotel is very comfortable and comfortable. Room with a pleasant balcony. I strongly recommend this hotel.

The room is small. The location is slightly off the city center and the subway is convenient. There are no shops or restaurants around. Catch up with the annual lighting festival, the downtown area is lively and there are enough people.

At a guess, we have stayed at this Hotel 8-10 times over the past years. I am sorry to say that after our last experience, we will never stay there again. As a 5 Star Hotel, it was slipshod and dissappointing. On arrival, at 16.45 there was nobody on the Reception Desk, but there was a sign which said ” There is nobody on Reception at present, please take a seat and wait ! There is still construction works going on at the adjacent ****** and there are now only 4 parking spaces for guests. which includes one for disabled and one for electric car charging. The only parking is an unattended open car park some 800 metres from the Hotel and I was not prepared to leave a £200,000 car loaded with luggage, laptops, phones and personal items there. The Receptionist agreed that I could occupy a disabled person's bay on the proviso that he could move it if required. The suite on the mezzanine floor was fine apart from the following;_ - Only 5 TV channels none English. - No Notepad or pen. - No list of Telephone numbers to call reception or room service. - Ony 2 towels for 3 persons, when charged extra for 16 year old granddaughter to stay in the suite. Same for Glasses, cups, Tea bags milk. Just 2 for 3 persons. - The Wifi was awful and kept logging you off. Later found out that you could log in using any old name name and email address you cared to enter ! _ One Loo roll ,part used and no spare. - A Huge Stag Beetle was discovered on the sofa and at that point we had not opened the doors to the balcony. We were aware that the main Restaurant would be closed on the Tuesday that we arrived ,but shortly before we left England I received an email that room service would not be available either but we could have a cold meal in our room.Oh well onwards and upwards ! The cold meal turned out to be a choice between smoked salmon, cheese or cold meats each served with bread and butter. No desserts, not even Ice cream. Anyway, we opted for 2 salmon and 1 cheese. After a long wait, the receptionist knocked on the door with the salmon and cheese and a basket of bread which he had himself prepared and it comprised a single baguette cut up into slices and 3 pats of butter. The salmon was just as if it has come out of a packet and there were 6 miserable slices of 3 different cheeses. The cost for this gastronomic extravaganza was €127.00 which included Room service and a warm bottle of white wine( No Ice bucket either). Total cost for a nights stopover with breakfast with hard sausage and rubber bacon was €603.60. Sorry Pavillon, don't expect to see me again.

Après 3 nuits (payées d'avance)passées à l’hôtel du 5 au 8 juillet 2023 j'ai prolongé d'une nuit du 8 au 9 en accord avec l’hôtesse d'accueil paiement au départ avec les petits déjeuners Dans cette nuit du 8 au 9, alors que je dormais, je reçois un appel à minuit et demi du veilleur de nuit pour me spécifier que : comme je n'étais pas venu, il faudrait que je passe régler la chambre. Je lui précise qu'il me réveille et que je suis bien dans ma chambre entrain de dormir. Il m'intime l'ordre de descendre payer de suite ma chambre. Je lui rappelle qu'il vient de me réveiller et que je règlerai avant de partir, comme convenu lors de la demande de prolongation. Il réagit : ”si vous ne descendez pas payer de suite, je monte”. Une vingtaine de minutes plus tard, il vient tambouriner à ma porte. Je me réveille à nouveau et après avoir ouvert, je lui précise qu'il n'est pas question que je descende payer maintenant. Suite à ces incidents à répétition je ne retrouve pas le sommeil à cause de la surprise et de l’énervement liés à son attitude Le matin j'en parle à l'employée de l'accueil qui s'étonne d'un tel comportement. J'estime ne pas être redevable de cette nuit d’hôtel mais l'employée me dit que si je ne paie pas ce sera à elle de payer. Ne voulant pas la pénaliser je paie et elle me promet un appel du directeur Monsieur NOLHO qui ne manquera pas de me dédommager. J'attends toujours son appel malgré 2 relances téléphoniques de ma part. Une telle attitude est inadmissible.

We arrived at about 10pm due to problems with the cross channel ferries, but were reassured by the idea that there was 24 hour access to this hotel. Unfortunately, when we arrived we were unable to check in. The machine at the entrance was broken (someone had smashed the screen) and it was so dark that we didn't immediately see a note attached to it which gave a phone number to call instead. We were unable to get into the car park because there were two barriers with pin pads. We managed to get through both eventually when other people arrived. Once we got in, we were stuck since we couldn't leave so we had to wait for other people to come in. There was no response to our pressing the help button on the intercom and the person I spoke to on the phone was completely unhelpful. I understand that I don't speak French very well, but I try and the person speaking to me made no effort to speak more slowly so that I could understand what he was saying. He hung up on my wife. When I got a fluent french speaking friend to call, they didn't answer. Eventually, we followed a french couple into the lobby and they drew our attention to an envelope which was left on the side with the room key in it and the access codes! When we got to the room, it was tidy but stank of smoke. Overall it was extremely stressful and I feel that it should have been made clear what the arrangements were if you check in later in the evening. It would not have been difficult to send an email explaining that if you check in late, an envelope will be left on the side with the key in it etc. We have two young children and nearly continued driving to our destination as we weren't sure we could actually get into the hotel.

Hotel is voor een doorreis prima. Kamer is schoon. Ontbijt is voor het geld wat je betaald prima. Echter hadden wij via all accor geboekt waarbij ontbijt is inbegrepen voor volwassenen en kinderen, echter bij aankomst werd verteld dat dit alleen voor volwassenen zou zijn en niet voor kinderen. Vonden wij geen service. Maar door bevestiging te laten zien wel gekregen uiteindelijk. Op website all accor staat beveiligde parkeergarage gemeld maar bij aankomst kregen we te horen dat we er €9,00 per parkeerplaats voor moesten betalen en dat deze vol was. Het aantal plaatsen is zeer beperkt. In het hotel werd aangegeven dat de informatie op all accor niet altijd overeenkomt als wat er vanuit het hotel geld. Vonden wij overigens erg vreemd.