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Azur Legacy Collection Hotel
4.6/582 avaliações

Azur Legacy Collection Hotel

Vancouver downtown area Vancouver|0.42km de Vancouver Convention Centre

Última reserva feita há 23 h

The moment I walked into the lobby and was greeted by the staff, I knew it was going to be an incredible trip. To start, the location is amazing. Walking distance to so many restaurants, coffee shops, and stores. What made the trip extra special was the head concierge, Alexsander. It was my first time in Canada and he told me so much about the history of some buildings and recommended all the places to go. He even took the extra step to walk my friend and me to Palate Kitchen around the corner to make sure we didn’t get lost and introduced us to the hostess. It was such an incredible level of customer service that I haven’t ever experienced , even when staying at other 5 star hotels. All the recommendations of sites to see made our trip absolutely perfect . The overnight front desk agent even offered me water and offered to call a cab when my Uber cancelled for my 5am flight. The other employee working that shift even carried my luggages to the car in the rain and waited with me outside until they were there. The room was spotless and so beautiful. Housekeeping did an amazing job. We were also given a handwritten card with Rosé upon arrival as well as breakfast vouchers and early check in. Thank you so much to the staff for making my vacation so magical. I can’t wait to refer my friends vacationing to stay at this hotel. What a special experience! Also, the breakfast and restaurant staff was phenomenal !
The Cambie Hostel Seymour
3.3/570 avaliações

The Cambie Hostel Seymour

Vancouver downtown area Vancouver|0.53km de Vancouver Convention Centre
6/8/2022 One star is indeed too much for the below. Pls take into consideration what I am writing here. It took me ages to book online my future stay in Vancouver with that mediocre hostel through first Hostelworld and later directly online with the hostel itself. A real nightmare! Now, I am spending additional time to make sure I post negative reviews online but I am glad to do it. I can assure you that Cambie downtown Seymour hostel is not a reliable, trustworthy hostel you can rely on. Early April, knowing that Canada is busy in spring, autumn and summer, I started doing my homework and booked my stay with Hostelworld. Since then, I did not finish being on the phone and computer correcting booking issues with the hostel staff. First, Hostelworld booking # did not match the hostel one. OK it was corrected. Second, the bookings which followed were cancelled by the hostel without my authorization and they blamed me and Hostelworld. Third, the hostel manager called Victor begged me to cancel the Hostelworld ones and keep his bookings performed directly online with the hostel instead. I did it. And now after all those acrobatics back and forth, Victor has the nerve to cancel them. What a disgrace! I was stunned. FYI, his staff working is rude, impatient and lack of courtesy customer service when I took myself the time to call from USA and confirm my bookings. I was paying the phone calls. It was a real nightmare. Now, I just booked somewhere else. Yes, online Seymour is the cheapest but cheap is expensive. I wasted 2 months and now, today, in June I got a cancellation email from Victor. Unfair not ethical professional business attitude from that hostel! I wish to make sure you all know about it and book somewhere else where it is guaranteed you will have a place where to stay. Anyway, if you decide to book with that hostel, make sure you confirm your booking because what you paid and book might be not what you get. Coming from Canada, it is very strange but unfortunately the staff is not originally from that country. That is why they behave that way. I am a world traveler and never had such nasty, mediocre, and poor level experience. I booked my stay with Edmonton, Calgary, Banff, Lake Louise, Gasper and Tofino within a couple of seconds without going through that ordeal/nightmare. I did not deserve such treatment. The hostel messed with all my bookings. I can write a book. I won't recommend that hostel to my best friends.

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Carmana Hotel & Suites
4.4/546 avaliações
Vancouver downtown area
The hotel door is not very conspicuous, the location is good, very close to the subway station, the room facilities are complete, clean and hygienic, we bought the ingredients ourselves, simply made a meal. Sincerely recommend
Azur Legacy Collection Hotel
4.6/582 avaliações
Vancouver downtown area
The moment I walked into the lobby and was greeted by the staff, I knew it was going to be an incredible trip. To start, the location is amazing. Walking distance to so many restaurants, coffee shops, and stores. What made the trip extra special was the head concierge, Alexsander. It was my first time in Canada and he told me so much about the history of some buildings and recommended all the places to go. He even took the extra step to walk my friend and me to Palate Kitchen around the corner to make sure we didn’t get lost and introduced us to the hostess. It was such an incredible level of customer service that I haven’t ever experienced , even when staying at other 5 star hotels. All the recommendations of sites to see made our trip absolutely perfect . The overnight front desk agent even offered me water and offered to call a cab when my Uber cancelled for my 5am flight. The other employee working that shift even carried my luggages to the car in the rain and waited with me outside until they were there. The room was spotless and so beautiful. Housekeeping did an amazing job. We were also given a handwritten card with Rosé upon arrival as well as breakfast vouchers and early check in. Thank you so much to the staff for making my vacation so magical. I can’t wait to refer my friends vacationing to stay at this hotel. What a special experience! Also, the breakfast and restaurant staff was phenomenal !
EXchange Hotel Vancouver
4.7/5136 avaliações
Vancouver downtown area
The location of the hotel is convenient, located in the city center, very close to the subway, and the public transportation is convenient. Hotel staff service is also good, very good attitude. The sanitation environment is also good, and overall it is ok.
The Sutton Place Hotel Vancouver
4.3/5108 avaliações
Vancouver downtown area
We loved this hotel. It was clean, the staff was friendly and very helpful. It is well located and walking distance to everything. There was an error from our third party booking agent, and the front staff looked into it, and called me up immediately to tell me it was rectified. Thank you.
Delta Hotels by Marriott Vancouver Downtown Suites
4.4/5138 avaliações
Vancouver downtown area
The hotel is located in the old city center, relatively old, and there are many homeless people nearby at night. The hotel room is relatively large, it is a small suite. The breakfast is basically Western-style, not self-service, you need to order, English is difficult to order, and the service staff will ask for tips. Check-in is only possible at three or four in the afternoon.
Rosewood Hotel Georgia
4.5/5113 avaliações
Vancouver downtown area
This hotel is SUPERB in every way. Their location is within walking distance to one of the train stops (we didn't use, but its 5 minutes away), a short 10 minute walk to the cruise terminals/seawall. We stayed 2 days prior to an Alaskan cruise and everything was amazing. The level of service was genuine and fantastic. So often these days you can feel like someone is ”going through the motions”. That is not at all the case here. The front desk greeted us warmly upon our arrival, and was so personable. The hotel is beautiful! A historical building restored beautifully both inside and out. The lobby area is amazing with dark beautiful woods. We were upgraded from a standard room to one of the largest standard rooms, overlooking the museum directly across the street. Upgrades are amazing, but just know they aren't always possible! Food - We at breakfast both mornings in the lobby lounge. Which saying sounds odd... but it is such a cozy spot. Food and service, again were fantastic. Room Service was also delicious! Concierge was so genuinely interested in ensuring we enjoyed out time in Vancouver! I look forward to a return trip where we will likely include some time back at the Hotel Georgia and some time in Whistler as well. Thanks to all at the Hotel Georgia for making our two days such an incredible experience!

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