Usuário convidado
27 de setembro de 2023
Long an admirer of Madame Sophie Pic, follow on Facebook, just lovely looking food and great access to recipes. Food poor, accommodations excellent! Even though we had THE smallest room (by the map on the back of the door) we had a very generous room with lovely amenities. The bar and the pool in the middle of an average city, all the common areas were just exceeding expectations. The pool area and bar service there were perfect with reasonable wines and prices. We loved all of this. Because of the day, the main restaurant was unavailable for our stay but we gladly went to André with Sophie Pic's endorsement as an homage to her father. Right from arrival everything fell apart. We wanted to sit inside not out where people smoke. Where we live we can eat outside whenever we please, so it's not what we choose to do. They tried to seat us directly adjacent to a man who came :20 later, apparently well-known to all and with his favourite seat. We choose another and the staff seemed insulted. The (?) sommelier got my wine wrong. The hotel and restaurant were alerted to a food intolerance and the veal dish I wanted contained the item I cannot tolerate. The waiter HAD TO ASK the kitchen ... The veal, BTW was tough, chewy, grisly and stringy, not worthy of being in a revered restaurant and one I would complain to my butcher about. Seasonal tomatoes which we had been eating all over France were the least well-presented and least quality of the entire month-long trip. The plats were forgettable, I finally got the Rhône wine I ordered. Desert unremarkable. Breakfast which we were told we MUST have was more instagram-able than remarkable. Bland, tasteless, no choice just a set pastry tower of note for its unimpressiveness and a beautiful presentation of fruit. Breakfast at 40 pp is what they want you to have. Service was virtually non-existent. Room climate control had no fan to move the air, unfixable by staff, still steamy at 10 from 6 pm shower. The porter did not come to collect our bags and then insisted on filling the car with our luggage with no idea how to fit it in place, first bag blocking the driver's seat moved up by valet (I am nearly 2m tall) I finally had to pack it myself. Huge disappointment except the lodging.
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