Levo Hotel

New place so facilities and amenities are still ok. There were still ongoing construction at some floors.

The hotel is sooo new & just along the highway. Clean and pleasant. Will stay again when back to Pangasinan.

Recommended

Everything was good.

感覺非常不錯

I’ve been to Levo Hotel on business 4 times in the last 6 months. The hotel facilities are quite new (although lacking a gym) but the processes seem to be a bit immature. As a result, there are some issues with the service as listed below. 1. Check-out is unreasonably slow. I recommend allowing 30 minutes for the checkout process. 2. The hotel charges a cash deposit of 2500 Pesos against the minibar, then housekeeping will manually check the contents of the minibar during checkout. Twice (of my 4 visits) they have tried to charge me for minibar items which I did not consume (perhaps due to a poor job of restocking). In both cases this took several phone calls to managers to resolve while I was made to wait. I highly recommend taking time-stamped photos of the minibar contents upon checkin in case this should happen to you. 3. They issue a paper receipt for the cash deposit. It is required to retain this slip of paper in order to be reimbursed. Do not lose it. All that said, there is literally no other decent hotel nearby, so you probably have no choice but to stay here. Hopefully the above advice helps you avoid most of the potential pitfalls with the service.

Nice clean rooms, still a little construction/renovations going on, didn't affect our stay. Great staff. Only inconvenience was the bar/ restaurant with the rooftop terrace wasn't open when we were there. Would stay again

Really enjoyed our stay at Levo. Very modern and clean hotel. Good value for money. It would be nice if they provided more coffee in the room.

New hotel that opened in Oct 2023. Room was clean but very basic even for a higher priced room. Just one chair and a small round table in each room. Need a 2nd chair and need to put sliders on the bottom of chairs to prevent the dragging noise on the floor we heard above and next to us. Very annoying. CR(bathroom) was clean and sufficient. Shower pressure and hot water was good. Not enough closets or drawers. You have to live out of your suitcase basically which is not fun. No safe for valuable's in room either like most hotels have. Worst of all, no room service even though there is a restaurant in the hotel. That is something they need to fix as the restaurant staff is willing to do the room service but is prohibited by management from doing so for an unknown reason. Staff was very friendly and courteous. Parking was sufficient. Overall I'd call it a 3 star hotel. I would stay again though if the price is right on the travel sites. The location right off the Tplex makes it convenient. Sm Mall and outside restaurants just 1km down the road if you're staying for a while. All in all an ok hotel for being brand new. A few more upgrades like more furniture in the room and having room service available would really make this the premiere hotel in Urdaneta City. Hopefully they will make these upgrades over time.