Hotéis perto de Praça do Cacau, Una

The place is a cool place, I went with my family and we stayed in the banjo in front of the beach, there's a lot of nature around it, they accept pets and have several foolish chickens walking through the hostel, cats and dogs. The staff are pleasant and educated. The receptionist, Liz, is a lovely one and has treated us very well from our arrival to our exit! Suggestions: improve breakfast, because you really have left a lot of to desire! At 9 a.m. I had almost nothing to eat, the food is over and it is not replacing, and unfortunately that was a negative point, which we could not stop saying. There was a very strong rain during our stay, the Bangalore had some drops, one of them above bed, and another point I think is very important is the operation during the night and morning. I had to talk to the hostel at 00:00 and I could not get it at all, I passed a shock, and another suggestion is to put a ration and water dinner for the kids, cats and dogs they joy the hostel! I particularly loved Bob and the kittens... ..and, at the end of that, it's a good cost benefit and a very pleasant place.

The atmosphere is really cool, the pools are really good, there are activities for kids, it was really cool. But don't wait too long, it's simple. I got the full board package, nice breakfast, but there were few options for lunch and dinner. You order a dish and they deliver it right away, a good quantity, but no variety. I booked through the center on 0800 and was informed that lunch started at 11am and ended at 4pm. When I got there at 2:40pm, my family and I were left without lunch, because lunch was from 12:30pm to 2:30pm. In other words, the center says one thing and the hotel says another. I bought it thinking that I would have lunch on arrival and departure, but they didn't allow it or do anything to compensate for the mistake made by the customer service center, who stated more than once that we could have lunch on arrival and departure. Apart from this setback, it is worth highlighting the kindness of the staff, all of whom were very pleasant and kind. Especially Verônica from the kitchen, Mara and Walasse.

Pousada muito acolhedora, o lugar ideal para quem procura fugir do agito e ter dias de descanso pleno. Está localizada no distrito de Olivença, pertencente à Ilhéus. É difícil conseguir uber e outros serviços de mobilidade por apps aqui mas esses mesmos são oferecidos por moradores. Aves que vivem nas florestas aos arredores, como arara azul e canários vêm à pousada e praticamente interagem vom os hospedes. Possui piscina, sala de jogos, otimas camas, quartos equipdos com ar condicionado e frigobar, o chuveiro é quentinho e tem uma grande vantagem por estar localizada em Olivença, onde praticamente não há violência e roubos e onde o pessoal local é acolhedor. Locais próximos: Igreja da Escada, Balneário Tororomba (vizinho à pousada), restaurante Gulas e Goles (recomendo), casa de Jorge e Nacib, praia de Batuba, aldeia indígena Igalha etc. O ponto negativo está em fazer a cobrança da estadia no check in mas esta é uma prática local que precisa ser respeitada. Recomendo fortemente a pousada.

I reserved the Toroomba resort for the accommodation of 4 adults, one couple and two children aged 18 and 20 years, and the reservation was made for the period from 9 to 13 October 2022 in the full pension and deluxe accommodation scheme. However, when we arrived at the hotel we were surprised by a room below what we had booked all mosquito, full of insect and a bathroom feding to the waste. The most I asked during the reservation was to take care of a moffled room and unfortunately when we arrived in the room was just moffy. We went to the reception and they came there and said that there was no room more than the hotel was full. I asked how we would stay and we were devoting from us and they talked that the only option is that room and ready or then I would look for another hotel ( treating us with irony and total lack of respect for the client) We arrived at 12:00, where I paid the rest of the missing and I went to lunch while cleaning the room. Our nor can we eat the foods exposed mosquito by putting the girl of the ice cream by shaking the bottom of the packaging food of very poor quality and total lack of hygiene without talking about the refrigerants .... she opens a bottle and casts inside a drum that The hotel is a wide range of waters that are not available for the users. After all, we tried to get in agreement with the hotel to return the money and they said that he was not like, and I paid 80% of the trip a year ago and the rest 20% in the hosting. There after 4 hours of total stress returned were 60% of the value and the rest stayed in the hotel I could be unconcerned that they would pay me and until today the hotel did not fulfill his word and did not pay me I was hurt and I still was in the loss I called several times and they said that you wanted to go to justice... totally unrespect and lack of respect for the client... I felt hurt and we were sad and embarrassed with the attitude of the hotel...

Péssima hospedagem, mal cuidada e mal administrada. Proprietário trata muito mal os hospedes e funcionários. Café da manhã de péssima qualidade, quarto horrível com mofo nas paredes, colchão com molas estouradas e roupa de cama remendada e manchada. Chuveiros com problemas onde a agua saia em conta gotas e banheiro mofado também. Tive muitos problemas com eles tentei resolver porem não fui atendido. Depois de muito desentendimento tentei cancelar minha hospedagem onde fui impedido por causa da Hurb. Achei um absurdo me sujeitar a passar por maus tratos do proprietário e ainda ter que ficar em um quarto horrível e ainda pagar por isso. É inaceitável um consumidor ser obrigado a passar por uma situação dessas. Me arrependo amargamente de contratar o serviço da Hurb onde em nenhum momento tentou me ajudar ou resolver meu problema porque oque eles alegavam é que só poderiam cancelar a hospedagem caso o proprietário da hospedagem autoriza-se. Chega até ser ridículo isso porque se eu tenho um problema/desentendimento com a pousada é obvio que eles não iriam autorizar o cancelamento. Não recomendo a pousada nem a Hurb para meu pior inimigo. Fujam deles pessoal.