Usuário convidado
23 de abril de 2024
I travelled to Moustache Luxuria Udaipur in the first week of April 2024 with my ten year old child and husband. My worst nightmare started the moment I reached the hotel at 8:30 pm in the night...I booked my room as a family but somehow the booking showed as two adults only.. We were not much bothered and requested the person at reception to charge us extra amount for our child.. As we did not need any extra bed or amenities for our only child. But to my amazement he said that I have to book an extra room as I have a child with me....I was amazed and shocked at the same time..He was very ada***t and rude at the same time..The road to the hotel is not reachable by any public transportation AS ITS A TINY LANE WITHIN THE STREETS except a auto booked by the hotel. I was worried at our situation where will will go at this hour of night.... After heckling for a while my husband spoke with the ***ager and we were given a room. A room which could hardly fit a bed and no place to even walk.. A tiny bathroom with glass door and no curtains...AND THE SO CALLED VIEW OF LAKE PICHOLA COVERED WITH A HUGE TREE. we felt as if we were SCAMMED THE WAY WE WERE BEING FORCED TO TAKE AN ADDITIONAL ROOM AS THEY CANNOT ALLOW OUR TEN YEAR OLD SON IN SAME ROOM,,,, THEY HAVE INSENSITIVE AND UNTRAINED STAFF AT THE FRONT DESK WHO MAKES YOU FEEL HELPLESS.... I WOULD NEVER FORGET THIS WORSE EXPERIENCE I HAD AT THIS HOTEL IN UDAIPUR.. YOU CAN HAVE ***Y BETTER OPTIONS AT THE SAME OR LESS PRICE NEARBY...PLEASE GO FOR THAT. BUT NEVER...EVER... STAY AT THIS HOTEL.
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