Usuário convidado
26 de abril de 2024
Worst maintenance, worst staff that has no discipline and decorum . They do not know how to talk to customers . I’m sure young , inexperienced staff / girls have been deployed who are arrogant and untrained to the core. You receive calls on check in time ( appreciated ) but when you say you are on business trip , wana check in early say by 10:30, move out by 11 for meetings !!! Their answer is rude and disrespectful. How can a 5 star hotel staff can behave this way. After roaming around the world in best of the best properties during this stay I felt , this is substandard property . I was I hurry so asked a girl in restaurant to pack my breakfast ,!! She made a face as it if I committed a murder !!!! What nonsense . I asked to pack puri bhaji, she said they don’t have containers for bhaji / sabji !!! So only puri and paratha she can pack , her each reaction was obliging me . This hotel should be boycotted by tourists. Flush wasn’t working at all and water kept dripping throughout. This is not even 2 star rather it doesn’t fall under any category I would say. When I informed front desk while checkout , her reaction was “ you should have informed us before , why didn’t you inform us “ what nonsense is this .
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