Hotel Raj Palace by Howard

It was a peaceful trip throughout the journey we had a safest and comfortable hotel even the staff was kind.it made our trip a lot helpful. The food was amazing and delicious 😋 . The pool was soothing and we had a fun time using the pool. At night it was a beautiful setup around the pool. It was giving us a good vibe .

Overall ok experience but not that great. Location is good and nearby to city palace. We got a better deal next day at lower price and better location when we reached there and search locally. Rooms look big in photos but not that big in reality.

The hotel is located in a very convenient place from where so many visiting sites are easily approachable. The hotel has very good ambience. Thai staff is very amiable and helping.

Hotel is good. Food is also good but little expensive. Connectivity of hotel with station and other tourist places is really good, you can walk upto the common tourist places. You can easily get taxi and auto from this place. No thanks

We booked a Suite room for 3 people, for 3 days. Before our arrival, we received a WhatsApp text saying that we had to pay 40% of the bill by bank wire. However, in Booking wzs written that no pre-payment was needed. There are many frauds on Booking, so we didn't pay. And didn't understand at all why we were being ask to pay now, during our travel. When we arrived, we discovered that the room was made for 2 people only. The staff finally came with an extra bed, but forgot bedsheet and a pillow, then we had to call them again for one more bath towel (which arrived wet and we had to change it again), then again for a 3rd cup. Also, the room was really dirty. We called right away the housekeeping because we found dry food on the floor. Hair in the bathroom, bedsheet with stains and holes. We had to removed the 2 carpets has they were totally discusting! We noticed no hangers at all for our clothes in the closets, we had to ask them one more time to come again. All of this was tiring! During the 3 days, the wifi was not working at all and no solution was proposed, like sharing internet by cellphone. It worked again the last day evening, only. Because of that, we had to pay some more expensive restaurants than the street food, to have access to wifi. And that situation made everything complicated. To contact our driver, guide and get directions. We then ask the front desk for a citymap. But the guy was totally helpless. Je couldn't find one. In a hotel? Really?! At the checkout , we explained again that we were not happy at all with the service and the room. We received no excuses, no discount, nothing! Even to see a manager was impossible. We had to pay for something not correct. Not like the description in ***********. They even made us pay for our 3 teas. Seriously! Couldn't you at least offer them? It would have been the minimum! We had a bad time in this hotel and the staff is totally helpless and not friendly. I don't recommand this place at all!!!

The hotel is in very poor conditions, bedsheets and pillows are visisbly dirty, hot water doesnt work, i was given a half empty bottle of water, noise can be hard from other rooms and from the street all night, breakfast has very few options and average at best, pool looks dirty, etc. Worst part is I was told I could do late check out for an additional fee just to find out they were charging me an extra night. Would not recommend

Worst stay of my trip. It just looks good in pictures. But in person it's worst. There's no room to stay for driver also.

The property is not good, room service is also not good also breakfast was not good. As per my point of view our money has got wasted.

The room was ok toiletries given were expired bathroom fitting were very hard to operate not maintained properly shower were rusted. Packaged drinking water was not given only ro water provided