Lavande Hotel (Turfan Grand Cross)

First and foremost, this hotel accepts foreigners. The hotel is quite ok but not great. I booked a no-window non-smoking room (don’t do it, go for room with window) because I thought there is more chance people still smoke in non-smoking rooms with windows. The first room they gave me, put the key card on and electricity didn’t work. Waited for them to check with no result so I was relocated to another room. It’s non-smoking but I can clearly smell the smoke. Took 2 days for the smoke smell to go away which is a pity. The room is small but enough for a solo like me. Each floor they built 4 lines of rooms, the 2 middle lines stay wall-to-wall to each other and are the ‘no-window’ rooms. I would definitely recommend you to choose the room with window, because it means you don’t share a lot of ‘walls’ to other room and have a window to open at least for circulation if room is smelly or if room is too hot. In my case, my room smells smoke, and the room heater system only allows 34-37 degree celsius which is crazy! Very hot if turned on so I had to turn it off the whole time I stay at the hotel. Even though it is winter time, the whole hotel is already on heater. Unable to adjust room temperature is annoying because it means no air circulation. There is a blowing machine (similar to a fan) in the room but it is not efficient quickly enough. The room feels extremely suffocating. I did really wish for a window. Also because the no-window rooms share 3 walls with other rooms (not counting the upper floor), it’s more bad-luck chances for weird noise. In my case, I had to endure one whole freaking night with 2 loud Uyghur couples who cannot hold themselves back from banging the freak out and making all kinds of terrible terrible noise. Seems like no soundproof for these walls.

Very friendly and helpful front desk, special thanks to the very pretty 小麦 for her help and service, ever ready to help

這家酒店太棒了！地理位置優越，附近美食眾多。房間乾淨得讓人挑不出毛病，設施也很齊全。服務員的熱情讓人如沐春風，幫忙搬行李、送水等，無微不至。住在這裏，感覺就像在家一樣自在。真心推薦給大家，無論是旅遊還是商務出行，這家酒店都是絕佳選擇，相信你一旦體驗，也會被它的魅力折服，成為它的忠實粉絲。

我發誓你這絕對是我住過最差的酒店沒有之一。我都不知道你怎麼能是麗楓。真是砸招牌。一個五線城市房價在平均3000左右你要一晚三百。這都不是什麼問題。你的配套設施沒有一個全的。房間臟亂不説。作為一個高端連鎖提供的東西只有牙具、洗髮水沐浴露。沐浴露是滿的固定牆上還擠不出來。吹風機是壞的接觸不良。整個供水系統在樓上隔十幾分鍾嘩嘩的沖幾分鐘。隔壁打呼嚕聽的一清二楚。隔音系統十分差勁。最關鍵的是想給前台打個電話。發現電話線都沒有。在這擺個電話糊弄鬼呢

前台熱情高效，客房乾淨舒適，住得安逸，好評！

酒店停車方便，離古城和禾田二街也不遠，樓下也有吃的，房間子生，工作人員服務態度也很好，新疆人民都很熱情，下次再來