White City Resort Hotel - Ultra All Inclusive

O território do hotel é muito agradável, grande e confortável. O hotel dispõe de instalações modernas e entretenimento infantil. Infelizmente, o serviço do hotel é um dos piores, a comida não é limpa, pratos e colheres sempre tem sujidade ou restos de comida. Quase em cada prato consigo apanhar um pedaço de cabelo ou algo assim. Não há funcionários suficientes para atender nos restaurantes e bares. Portanto, os funcionários ficam sobrecarregados e não se sentem à vontade para ajudar. A comida tem bons produtos mas falta o bom gosto (é preciso investir num bom chefe). Eu realmente sinto muito por este hotel incrível e suas instalações serem estragadas porque a gerência não faz o seu trabalho e não investe nas pessoas que trabalham.

Все отлично! Приятно было отдыхать в этом отеле. Единственное, непонятно, почему посуда, как будто не домыта.

The staff was kind and generous with the questions I asked. The food was OUTSTANDING, beautiful to the eye and to the taste. One of the best buffet I have ever seen and tasted. The view was amazing and the room was so clean. I will definitely come again

My first time in Turkey and found all the Staff very accommodating and friendly at all times. Hotel is very clean and staff work hard to keep it that way. Would definitely come again and recommend this hotel to others. My only issue is that EasyJet rep did not make himself known and I would never have known about him if we hadn’t asked. Shame, because we had already booked excursions with local man who was recommended by other guests. Had we known, we would have booked with hotel rep instead.

Amazing stay, the animation team are very friendly and welcoming !! would defo recommend if you’re looking for a fun, the evening entertainment was great, however longer karaoke nights!! the food was delicious, they cater to all cuisines. Ahmet, Sofia, Johnny and Furkan were very lovely, welcoming and fun throughout our stay. The offer a variety of pool games throughout the day, entertainment and shows in the evening. Will be back again!

Clean, staff lovely. Very relaxing. Beds comfortable. Food your usual all inclusive but we didnt mind it. I also like to eat out alot so was never worried about food as i like to go to visit resturants in the city. I would come back here i have seen mixed reviews but next found any issues.

Really lovely hotel! So much to do in the day and at night, a great entertainment team who are all very kind and chatty! The hotel is very nice and the facilities are great! Nice food and drinks too! We had a really great time and would definitely come again!

The services at the hotel are top notch, the all inclusive package was an absolute delight, the hotel is beautifully located with a breath taking sea view and beach area. I love the accommodation, enjoyed the lovely food, the staff were nice and helpful and there were always amazing and entertaining activities each day. Our group visited the White Sense Spa at the hotel for one of the Turkish Spa packages and the staff ( Dinar, Kahar and Anastasia ) were very amazing and welcomed us with an aura of warmth and great customer service. We loved the spa trea**ents and will definitely recommend the spa services with a 5 star when you visit the hotel.

I visited White City Resort with my family early May 2024. The welcome from the night receptionist wasn’t great, no welcome drink was offered, the hotel amenities weren’t explained to us and we weren’t given any all inclusive bands ( the next day we noticed other guests had bands). First impressions of the hotel was that it was clean and modern. Drinks- A mix of local and some branded drinks ( Gordon’s gin, Smirnoff vodka. Carlsberg on draft, Bailey’s) were included . A large number of the cocktails at the bars were also free. There is also a cocktail cabin near to the garden that sells premium cocktails for between 10 and 20 euros. I am unsure what the alcohol content of the all inclusive drinks was but I could drink all day and not feel like I’d had a drink and I’m usually a lightweight. The iced coffees and lattes at the bars were lovely. The beach bar which is located by the snack bar offers limited drinks , lager, hot drinks from a machine and soft drinks. ( no cocktails or spirits). There is also a Starbucks which is open 3 hours a day and is included on All Inclusive . As well as this there is a coffee shop where you can help yourself to hot drinks , biscuits and fruit. Ice cream is also served in this area for a few hours a day. The Patisserie is located at the lobby bar , there is a good selection of cakes, macarons . Animation staff worked hard and chatted to everyone. I am not really one for hotel entertainment so it was good that they were friendly but not overbearing. Reception staff were ok but I didn’t find them particularly friendly. When we checked out they didn’t ask us if we had enjoyed our stay Bar staff were all really friendly , worked tirelessly and are an asset to the hotel. Restaurant staff were friendly and served drinks to your table on an evening. At lunchtime they only served drinks if you tipped them. The chefs were also friendly even when I did raise issues with them on a number of occasions. There were a number of managers who walked around the hotel , they spoke to their staff absolutely terribly, if they behave like this in front of the guests I wonder how they treat them when we are not about. I have never been to a hotel and witnessed such terrible behaviour from managers towards their staff , they also never interacted with guests. The grounds of the hotel are lovely and there were plenty of sunbeds which were around the main pool, infinity pool, decked area by the sea, pier and beach. A large number of the sunbeds were also in the sun all day ( parasols were also available ) Food- I have left the worst until last. The hotel has a main buffer restaurant, a snack restaurant by the beach and Al a carte restaurants ( only one was open when we visited) Unfortunately this is the main issue with this hotel. The quality of the food was generally really good but the majority of the time it was cold. We honestly tried so hard to resolve this issue with the chefs who were really friendly an