When I checked in at 6 o'clock in the evening, I felt that the hotel location and decoration were good. I wanted to book a big bed and was told that the waiter had been off work. The room that the upper floor exited on the same day was not cleaned. You can choose the ground floor room. Understand that the suite can be high-rise and view, and immediately booked the suite. The result is not known if you are too good to talk when you check in. The next day, you check out and ask us to wait for half an hour with a little coffee stain on the small square towel. The waiter will soak it for ten minutes with 84 disinfectant. You can wash it and don't want us to lose money, otherwise pay the hotel at 40 yuan. I felt speechless immediately. Which hotel's small square towel is not wiped on the table and wiped tea stains. Does the guest have to wait for the waiter to see if the blood can be washed before leaving, otherwise the compensation will be paid? After staying in a hotel for so many years, I encountered such a wonderful practice. I felt that it didn't matter when the guests opened the room. I wanted to earn a tip for some reason. It was unreasonable and incomprehensible. Personally feel that they are already civilized customers, that is, they have not damaged the room items, nor taken away the excess, but it feels an insult to be martyred for this reason. Although the manager later dealt with it and did not accept compensation, I personally felt that this was a matter of principle. Your hotel management is very problematic. Please pay attention to the hotel's senior management. Where is there no hotel now, so bullying tourists who come over a thousand miles away, is it OK?
Excelente
196 avaliações