Era Hotel & SPA Tulum
1 noite
Quartos e hóspedes
1 quarto, 2 Adultos, 0 Criança
Todas as propriedades em Tulum
Era Hotel & SPA Tulum
C. 6 Sur, La Veleta, 77760 Tulum, Quintana Roo, México
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Located in Tulum (La Veleta), Era Hotel & SPA Tulum is within a 10-minute drive of Tulum National Park and Gran Cenote. This spa hotel is 3.7 mi (6 km) from Tulum Mayan Ruins and 4.2 mi (6.8 km) from Las Palmas Public Beach.Mostrar mais
Garantimos o melhor preço
4.2/5Muito bom·Limpeza: 4.3
Todas as 27 avaliações
Comodidades
Piscinas externas:SaunaSpaSala de massagemEstacionamentos privados:GrátisBusca do cliente no aeroportoServiço de transfer do aeroportoGuarda-volumesRestauranteServiço de translado para o aeroporto
Todas as comodidades
Arredores
Aeroporto: Tulum International Airport
(38,8km)
Ponto de referência: Iglesia Biblica Bautista Fundamental Independiente Jesus Puerto de Abrigo
(110m)
Ponto de referência: Extreme Control Adventures Tulum Paddleboarding & Kitesurfing
(220m)
Mapa
Quartos
Avaliações dos hóspedes
Políticas
Comodidades
4
Deluxe Double Room, 1 King Bed, Pool View
1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Towels
Pool view
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9
Family Double Room, 1 King Bed, Pool View
1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Towels
Pool view
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6
Standard Double Room, 1 King Bed, Pool View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Electric fan
Towels
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12
Superior Double Room, 1 King Bed, Pool View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Electric fan
Towels
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Avaliações dos hóspedes(27)
4,2/5
Muito bom
Avaliações verificadas- Limpeza4,3
- Comodidades4,2
- Agradável e bem localizado4,2
- Atendimento4,2
Usuário convidado
20 de novembro de 2023
The hotel maintenance is excellent. They make sure you have a pleasant stay. The staff is generous and highly recommend for everyone travelling to TULUM.
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Vanessa
23 de agosto de 2022
Struttura molto accogliente consigliata per chi decidere di alloggiare per pochi giorni a Tulum.
Personale disponibile e competente ( un ringraziamento alla signora della reception che ci ha aiutati nella risoluzione di un problema).
L’hotel dispone una bella piscina ma che per manutenzione noi non abbiamo potuto utilizzare.
Lato “negativo” è la colazione che viene servita esternamente alla struttura con formula non a buffet e potendo scegliere solo un piatto tra quelli proposti insieme ad una bibita ( succo) e caffè.
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malunetta
13 de junho de 2022
Excelente opção em Tulum, quarto amplo e excelente atendimento. Uma boa localização. Perto de restaurantes, farmácias e Supermercado. Não usei a piscina, mas pareceu bem interessante além de ter opção de filtro de água para usar de forma gratuita, porém não dão recipiente.
Usuário convidado
11 de agosto de 2024
If only I could give this hotel 0 stars I would LOVE to. This hotel SCAMMED out of thousands out of small family that owned business in Petaluma. The two ladies named Katherine silveira and Kristi Leach, used them for their FURNITURE that they used for a staging job they did for them in San Rafael. They never made them sign a contract which was OBVIOUSLY needed so they can return their furniture. AND it was their first time there!! Till this day the hotel still has their new furniture they used for their staging homes and never paid them back! These two ladies have 25+ years of experience selling and staging homes. They should obviously know BETTER by now. They EVEN OWN a whole million dollar home &. Watch out because they will use fake lawyer info and lie throughout everything!! So I recommend not doing any business with these two ladies.
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Usuário convidado
8 de agosto de 2024
If only I could give this hotel 0 stars I would LOVE to. This hotel SCAMMED out of thousands out of small family that owned business in Petaluma. The two ladies named Katherine silveira and Kristi Leach, used them for their FURNITURE that they used for a staging job they did for them in San Rafael. They never made them sign a contract which was OBVIOUSLY needed so they can return their furniture. AND it was their first time there!! Till this day the hotel still has their new furniture and never paid them back! These two ladies have 25+ years of experience selling and staging homes. They should obviously know BETTER by now. They EVEN OWN a whole million dollar home🤦🏻♀️. Watch out because they will use fake lawyer info and lie throughout everything!! So I recommend not doing any business with these two ladies.
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Usuário convidado
29 de fevereiro de 2024
The hotel is very aesthetic, and the rooms are nicely presented with Tulum style decorations, and are big and spacious and have air conditioning. The pool in the middle of the hotel is also a great feature, but a bit dated with a crack in the middle. The hotel had a problem with its boiler and water supply during our stay. The shower is not reliable and runs hot and cold sporadically. One evening the water stopped working altogether. We complained to the reception and had to wait for hours outside our room as the water stopped working in our flat and we were late for our dinner reservations. The staff were unhelpful and seemed to be aware of the problem for our room, but didn’t offer us an alternate room or another solution apart from just waiting for us to leave. The manager was never there and the junior staff were unable to find a solution by themselves (change our room). They seemed to take our complaint personally and ignored us for the rest of our 3 day stay. Breakfast (which was included) was a simple Mexican menu but very nice. The juice tasted very watered down though.
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Usuário convidado
29 de fevereiro de 2024
Jungle Chic meets Sophisticated Bohemian, seriously relaxing place! Quiet, clean, polite - not crowded, just what you expect from a Tulum vacation. Walking distance to other places - Don’t expect too much excursions or information about where to go from front desk tho, they are about unplugging
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Excursion40261323245
13 de dezembro de 2023
Dear Tripadvisor Users, Please don't go here... We got a room which was really humid, just unhealthy. The bed was wet and filled with small human hair pieces, the bathroom was full with mold and the toilet was not working. Just an unhealthy environment. Pictures are available. We asked for a refund, but because of 'policy reasons' this was not possible according the female manager. So with others words, we were forced to sleep in an unhealthy room. As an alternative they offered us another room, which was in their words an upgrade. The bath was maybe 1m2 bigger, not really an upgrade. The same conditions also here: too humid, wet bed, mold, hairs in the bed, luckily this toilet was working. We slept there only one night at least to try, but the day after I was forced to look for a better hotel. We booked for 3 night, but no single dollar was refunded. Everybody knows that policies also have exceptions... I think this hotel is unique in promoting themselves in a positive way on internet and social media, but in real life it is one big disappointment. Please don't fall for it.
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foodxcafecito
19 de maio de 2023
this beautiful hotel was a home away from home. the scenery was beautiful, the staff amazing. anola? she made this entire trip worth it. she treated us as though we were family and that made the entire stay that much more wonderful. your days in paradise should be shared with this hotel (a home away from home). thank you for everything! we’ll be back!
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Políticas da Propriedade
Horários de check-in e check-out
Check-in: 15:00 – 22:00
Horário de check-out: 10:30 – 11:00
Horário da recepção: [Seg-Dom]07:00–23:00
Para fazer o check-in, contate a propriedade com 1 dia de antecedência
Políticas para crianças
Crianças de todas as idades podem se hospedar neste hotel.
Taxas adicionais podem ser cobradas para crianças que utilizem as camas existentes. Adicione o número de filhos para obter um preço mais preciso.
Berços e camas extras
As políticas para cama e berço adicionais podem variar conforme o tipo de quarto. Consulte os detalhes do tipo de quarto para mais informações.
Café da manhã
TipoContinental
EstiloÀ la carte
| Idade | Taxa |
|---|---|
Adulto | Entrar em contato com o hotel |
As taxas adicionais de café da manhã não estão incluídas no total e precisam ser pagas na propriedade.
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Descrição da propriedade
- Número de quartos: 10
Located in Tulum (La Veleta), Era Hotel & SPA Tulum is within a 10-minute drive of Tulum National Park and Gran Cenote. This spa hotel is 3.7 mi (6 km) from Tulum Mayan Ruins and 4.2 mi (6.8 km) from Las Palmas Public Beach.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 9 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 9 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Comodidades
Instalações mais procuradas para quem vai com a família
Piscinas externas:Fora do local
Sauna
SpaCobrança adicional
Sala de massagem
Estacionamentos privados:Grátis
Busca do cliente no aeroportoCobrança adicional
Serviço de transfer do aeroporto
Guarda-volumes
Restaurante
Serviço de translado para o aeroportoCobrança adicional
Aluguel de veículos
Wi-Fi nas áreas públicasGrátis
Piscinas externas:
Spa
Restaurante
Restaurante
Restaurante
Não há informação adicional disponível
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