Biwa Tulum
0 noite
Quartos e hóspedes
1 quarto, 2 Adultos, 0 Criança
Todas as propriedades em Tulum
Biwa Tulum
Saúde protegida
Avenida Satélite Norte, Centro, 77780 Tulum, Quintana Roo, México
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A stay at Biwa Tulum places you in the heart of Tulum, within a 5-minute drive of Temple of Doom and Gran Cenote. This upscale hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.Mostrar mais
Garantimos o melhor preço
4.4/5Muito bom·Limpeza: 4.4
Todas as 55 avaliações
Comodidades
Piscinas externas:Sala de massagemAcademiaEstacionamentos privados:GrátisBusca do cliente no aeroportoServiço de transfer do aeroportoSala de bilharRestauranteSala de reuniãoGuarda-volumes
Todas as comodidades
Arredores
Aeroporto: Tulum International Airport
(41,1km)
Ponto de referência: Tulum Social Pubcrawl
(330m)
Ponto de referência: TULUMINART - Gallery and Supply
(360m)
Mapa
Quartos
Avaliações dos hóspedes
Políticas
Comodidades
11
Deluxe Twin Room, Multiple Beds, Accessible, City View
2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
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14
Junior Suite, 2 Bedrooms, Accessible, City View
1 Queen bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
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12
Superior Double Room, 1 King Bed, Accessible, City View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
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Avaliações dos hóspedes(55)
4,4/5
Muito bom
Avaliações verificadas- Limpeza4,4
- Comodidades4,4
- Agradável e bem localizado4,4
- Atendimento4,4
Usuário convidado
9 de maio de 2024
The worst experience that I have ever had with a hotel. Avoid this place unless you want to lose your money. I had initially booked a 2 week stay in early 2021 (there isn't an option to select a date from that year so i had to pick June 2023 when writing this review). Shortly after making the booking, was no longer able to go on the trip. I contacted the hotel and they said a refund was not possible but that they could let me move the dates to another time in the next 12 months. I said fine, but okay. I picked new dates many months into the future and as the days got closer to my new dates, I contacted the hotel -- they told me that there was a chargeback and that my reservation was now cancelled. I never got any money so I called and emailed them many times without an answer for weeks. The dates that I wanted passed by, and I missed being able to stay at this hotel. They finally got back to me and said sorry for missing my emails but there's nothing they can do now. I was robbed of ~$2,500 and have been trying to get my money back for 3 years with no success. I would hate for someone else to deal with this so am now finally writing this review to share my experience.
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Usuário convidado
21 de abril de 2024
Celebrated my birthday in Tulum. We stayed three nights at Hotel Biwa and had the suite. It was very clean and Stephanny was a joy. The pool was relaxing. Hotel Biwa's location is great. Restaurants are walking distance and so is downtown. I will be back.
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Nicole
2 de março de 2024
We had a wonderful time at the Biwa. The staff was excellent, it was very clean and comfortable and the restaurant was delicious! The only issue we had was the street traffic was very loud.
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Usuário convidado
24 de fevereiro de 2024
We stayed here for 8 nights. This hotel is new and clean, well-decorated and in good location (close to Tulum centro with restaurants and shops). The personnel was very nice and quickly responded to all our requests. Our room got cleaned every day and smelled fresh. It was nice to have a kitchen and a large bathroom. I recommend getting a room with a balcony. There is a community room with a small gym and even a pool table. They offer rental bicycles for 200MXN per day (15-20 minutes to bike to the beach). The rooftop was nice as well and you can watch sunset from there. They have a cafe “Don Tomas” on the ground floor where they serve delicious breakfast and lunch. A couple of negative comments: this hotel is in the noisy neighborhood (barking dogs, vendors etc) and the pool area is facing north (no direct sun).
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Usuário convidado
12 de dezembro de 2023
One more nice stay at Biwa , friendly people and great service room is tidy and big there is all you need , great breakfast at restaurant next door and bicyckle rent and transport by car , close to main street in tulum and safe area , can only recomend to stay here , we had nothing to complain about, we will stay again when in Tulum .
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Usuário convidado
20 de outubro de 2023
A good surprise, was booked at the last time, the room is great, with a nice bathroom and a balcony for those that smoke is great, a small pool in the ground floor, and a bar in the rooftop, the personal is very friendly, the breakfast is by order, no much options in the menu.
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Philip
27 de agosto de 2023
Front desk personal were wonderful, from check in , to answering questions, to check out.
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Nicolette
28 de abril de 2023
We had a wonderful time at the Biwa Tulum! They did a two bedroom full kitchen unit I was perfect everything was super clean! Cannot say enough about the staff!!! They were all so friendly and helpful! The location is perfect for downtown Tulum walking distance to so many bars restaurants! Will definitely stay here again!
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Michael
1 de abril de 2023
The check in process was not handled well. We got in late only to find the power out and no one to check us in.
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Políticas da Propriedade
Horários de check-in e check-out
Check-in: 15:00 – 20:00
Horário de check-out: 07:00 – 12:00
Horário da recepção: [Seg-Dom]08:00–21:00
Para fazer o check-in, contate a propriedade com antecedência
Políticas para crianças
Crianças de todas as idades podem se hospedar neste hotel.
Taxas adicionais podem ser cobradas para crianças que utilizem as camas existentes. Adicione o número de filhos para obter um preço mais preciso.
Berços e camas extras
Entre em contato com o hotel para obter informações sobre as políticas de berços e camas extras.
Café da manhã
TipoAmerican
EstiloAlimentos em caixa/embalados
| Idade | Taxa |
|---|---|
Adulto | Entrar em contato com o hotel |
As taxas adicionais de café da manhã não estão incluídas no total e precisam ser pagas na propriedade.
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Saúde protegida
Muito limpo
- 4,4/5
Limpeza e desinfecção
- Serviços de limpeza prestados por uma empresa profissional
- Os quartos são desinfetados entre as estadias
Descrição da propriedade
- Aberto em2017
- Número de quartos:14
A stay at Biwa Tulum places you in the heart of Tulum, within a 5-minute drive of Temple of Doom and Gran Cenote. This upscale hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.
Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are served on weekdays from 7:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are served on weekdays from 7:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Comodidades
Comodidades mais procuradas
Piscinas externas:
Sala de massagem
Academia
Estacionamentos privados:Grátis
Busca do cliente no aeroportoCobrança adicional
Serviço de transfer do aeroportoCobrança adicional
Sala de bilhar
Restaurante
Sala de reuniãoCobrança adicional
Guarda-volumes
Wi-Fi nas áreas públicasGrátis
Piscinas externas:
Academia
Restaurante
Sala de reunião
Restaurante
Restaurante
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