Usuário convidado
19 de agosto de 2024
The experience was disappointing. The location is poor, the shower had cold water, the outdoor pool was very dirty, the air conditioner was leaking water, and there were a lot of mosquitoes. The villa itself is beautiful and well-designed, but there are several issues: the water heater only provides hot water for about 3 minutes, so you’ll need to take very quick showers and wait 15 minutes before the next one. The air conditioner drips water, and there’s moisture on the stone floors. The outdoor pool is extremely dirty, filled with branches, leaves, dirt, and insects. It’s not cleaned regularly, so you won’t want to swim in it. It’s a shame. The location is inconvenient, about a 20-minute drive to the beach area. Taxis in Tulum are very expensive, charging around $35 each way. Breakfast is served in a restaurant, but unfortunately, not all menu items are included—dishes like avocado toast and eggs Benedict are not part of the offering. Overall, the experience was disappointing and fell below our expectations.
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