Appart'Hotel Hotel Saint Georges

Ideal location quirky hotel. apartment itself was nice if you like old creaky boards and old fashioned wallpaper. The rooms were comfortable enough and the staff member was excellent. Note car parking is very very tight. I have a Xc90 Volvo which just made it!! Troyes is lovely. The hotel is within 3-4 mins walk. Don’t bother with breakfast head into the main square for it ! Note trying to find it was hard as the sign is very small!

The manager of the "hotel" (wich is actually just furnished apartments) was particularly rude and behaved in a completely unacceptable manner. He tried, in a suspicious way and with great insistence, to obtain my bank details by telephone before my arrival, even though the booking had been made regularly with a credit card via ***********. He then lied about the time of arrival and claimed that I was arriving late, even though he had been notified well in advance and accepted the time of arrival. He acted aggressively and totally in bad faith. I realized here, unfortunately a little late, that I'm not the first victim of this disreputable person... In short, this hotel should absolutely be avoided.

I booked this as our 1st night stop in that part of France, as we usually beetle through La Republique, on way to our pied in Aquitaine on autoroute. Its photos made it look cosy and spacious, sympathetically decorated -ideal for a romantique start to our retired slow travels. Frankly this place is beyond a joke, and probably worst place we ever stayed. Don't go by the photos (as owner jibed to another reviewer). They are of best angles in best rooms and very out of date by looks. We were late arriving 8pm after road delays and no satnav/phone. Shouldn't normally be problem but reception un-staffed ( a first for us). Finally contacted someone who we'd spoken to at mid day to say we were coming from E Belgium so no certain arrival time, to get in and have key, insisted on payment first, including extra payment for the much published courtyard parking (another first). Ordered a breakfast as we had no chance on Sunday to shop. The rooms/apartment - what can one say?? Advertised as redesigned by "top architect" looked like an infant school had done it and got "2/10 must try harder." The decor a confused melange of modern and mock vintage, the furnishings, some worn maybe from a depot vent, ome modern, the most amateur unfitted ceiling plaster board, filthy fireplaces, a dim variety of lights some hanging off walls, no bulbs, wrong bulbs, electric points mid chimney breast, mirrors fixed with wood off cuts and couple of screws, unpainted, "bedside tables" made from skirting off cuts and a bit of offcut to support. It actually was quite no very funny - if you were not paying good money for this total lash up. The "kitchenette" was an oven and sink in a cupboard - I kid you not, with a dodgy placed electric extension lead to power devices actually in sink area (lethal and illegal), a light too, a fridge in another cupboard (complete with dry rot at top, the service pieces like crockery and cutlery looked dirty at best. Another mystery double bedroom ensuite, (was someone else due to arrive?), with another toilet and a pigeon excrement encrusted balcony (pigeons and their crap were everywhere encluding all window sills so couldn't open windows as don't want pigeons in room, or psitticosis pneumonia again -it's lethal and spread by pigeons). The bedroom wardrobe panels had been stoved then/or removed, maybe both leaving a lovely selection of hangers on view in an "antique". The front door outside, and inside were uncloseable and unlockable so were left overnight with a chair against to restrict entry! The TV worked but no joy with the satellite box - we were on holiday not visiting TV satellite engineers - leave it functioning! Thank heavens for the books we brought. Had it been earlier and we'd got key and seen before paying, we'd have been off like shot, but very exhausted we showered then slept. The bed was firm, comfortable clean. That the sole good point. In the morning a breakfast basket arrived outside (by ghost? as no knock on door) as di

A beautiful building on the outside and the bedroom was lovely albeit with cracked windows and curtains hanging off their hooks. The living area was fine and functional. The bathroom was a windowless wet room which smelt of drains, had damp stains on the ceiling and no shower screen so it was not a pleasant experience. Parking was €20 day, which was not previously mentioned. The private courtyard was very sweet, unfortunately due to the large amount of pigeons nesting in and around it is was filthy and covered in droppings. Housekeeping did clean it up each morning - but the breakfast basket was left outside the door next to the droppings - really off putting and unhygienic.

Very disappointed!!! The hotel is not a 5 start hotel, maximum 3 The maintenance is very poor, the bathroom smells, the bed is on a gallery with no room to move with a very non comfortable stairs while the bathroom are in the lower level. Try inconvenient.

My wife booked this for the wrong date through *********** and phoned and emailed them immediately to ask them to move the booking to the date she had meant to book but the management refused to agree advising her that the hotel should not be paying for her mistake They also slammed the phone down on her Rude unhelpful and lacking any customer focus- don’t stay here as their attitude is terrible Zero stars would be more appropriate