Usuário convidado
6 de agosto de 2023
During the breakfast buffet a long queue forms for the omelet cooking station. A young employee of the hotel has the possibility of two burners, yet decides to use only one for cooking omelets. The other one fruitlessly heats up an empty pan with a bit of oil in it. The scene provides a nice metaphor for the lack of efficiency in Anantamaa Hotel. There seems to be enough employees to properly run the hotel, yet they fail to do so. The omelets are not anything special or tasty, yet they are the highlight of the breakfast buffet, which is very poorly set up. There is fruit but that comes with a sort of tweezers to put the tiny pieces of pineapple, papaya or watermelon on ones plate. It's no surprise queues are forming. The choice of coffee is Nescafe, which in itself is ghastly, but the hotel managed to find a batch of Nescafe that has outlived the sell by date by at least four months, just to give it that extra taste of poor quality. After the staff has helped to carry suitcases to the rooms (to receive a tip) the service is completely out of the window for the rest of the stay. The 'please clean the room' hangers seem to be there purely for decoration. The safe is very safe. It simply won't open at all. WiFi is like gods presence, we've been told it's there but we're still waiting for a proof of its existence. The front desk answers to every request or complaint with the response that action will be taken right away, after which it's like watching tumbleweed in a western, nothing happens. Is there nothing good about Anantamaa Hotel? You would think so, but there is good news. You can leave the hotel. If you do there is a world of quality to discover. There are streets full of nice restaurants surrounding the hotel and the Indian Ocean is a fine alternative to the hotel pool that's seems to be filled with a mixture of chemicals to fight the murkiness of whatever has been left in the pool by previous bathers. And the rooms are ok. They seem quite new. That or the hotel staff simply could not be bothered to remove the stamps and labels of mirrors and glass panels. That could also be. 'Can't be bothered' is probably the hotels company motto. Except for when it comes to Google reviews, because they have obviously taken some time to buy a lot of fake positive reviews. I'm glad to provide a more truthfully depiction of the hotel in this review.
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