Hotel Punta Tipa

必須給於差評，前台服務人員態度惡劣，明明我定的帶早餐海景房，居然被告知無早餐，給我的房間是角落裡朝街角的房間，非常非常差的體驗。

We have been for 2 nights on April 2023 The room clean but small. The staff friendly The WiFi very good The bed big and comfortable The breakfast average The restaurant for dinner has nice food The hotel in near to the sea but there is no sand We can use it again

Clean, friendly, and classy. Located right on the water, mostly very rocky, but there are a few small sandy bits. Great food & staff. A little bit out of the way from downtown, about a 20 minute walk, (NY style). Hidden gem.

Enjoyed my 2 days stay. Clean, nice room with a beautiful sea view. Very good breakfast available (not included), pleasant staff. The swimming pool is nice, but the private beach is underwhelming.

Relaxing break at this hotel with my sister. Had a fantastic room with a terrace overlooking the sea to the west, fantastic sunset views from there and the terrace bar. The hotel was really clean and I loved the decoration in the public areas. Food was great and the staff were all friendly and helpful. We went to sleep every night listening to the sound of the waves.

We arrived at this hotel after driving from Cosenza 8 hours. Both my husband and I had colds. We also made this reservation 8 months ago. The young attendant at the check in counter wanted us to sign a bar stipend and write our visa number down. I refused to do that and she gave me a roll of her eyes and was indignant as if I had insulted her! She then proceeded to want to give us "information" about the hotel--insensitive to the weary, sick travellers in front of her. I said "no" and she took offense again and gave me one of those indignant shrugs of her shoulders and roll of her eyes as if I had just insulted her yet again. She then put us up in a lower level floor which we weren't happy about. We stayed in the lower level floor for one night. We were not happy about this and asked to stay in a higher level floor for all the other nights. The next morning two tired, weary travellers had to move all our stuff to a higher level floor. We had made this reservation 8 months ago. No consideration for that fact. Because we decided to stay in Trapani for an extra week and changed our plans of going to Pantelleria--due to our colds, we asked to stay in the same room at this hotel for the rest of the two weeks. At first they wouldn't let us stay in the same room. After much talking to the Director and the check in staff, which took a lot out of us as we both had colds still, they let us stay in the same room. The disrespect of their young staff, when we first arrived toward seniors and for putting us on the first floor instead of the higher floors, I asked for a discount on our hotel bill which they refused to do. The staff a this hotel is not accommodating, moreover they are rude, entitled, and treat foreigners with disdain.

Amazing hotel. Very relaxed bar amd seating area. Rooms just as the pictures. Very clean, great showers and comfortable bed. Room had small fridge, safe. The double glazing made any road noise disappear. A 25 minute walk into town or was 10 euro using Uber. Staff very helpful and even with a mess up with a taxi charge we were refunded straight away.