Usuário convidado
27 de agosto de 2024
Nice grounds, but housekeeping sucks. We had an issue with the cleanliness of our room upon arrival and, three days later, the issue was not resolved, notwithstanding promises the the supervisor of housekeeping was looking into it. This leads us to wonder if the room is ever cleaned and vacuumed and, heaven forbid, we were sleeping on used sheets. The hotel management did not seem to care about our concerns as it took 2 days for a person to contact us, but it was at an inconvenient time and we asked if they could contact us later as we really wanted to talk about our concerns. That never happened. The front desk staff is very professional and the grounds and pool are very nice and well maintained. The restaurants are adequate, but not overwhelming.
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