Sugar Mill Hotel

Lovely resort on Tortola that felt like a hidden gem with warm hospitality, excellent food on premises, and lovely views of the surrounding area. The freshwater swimming pool was cool and refreshing, and a nice alternative to the nearby beach and sea. Friendly and helpful staff, and comfortable accommodations as well as amenities in each room that made our stay even more special!

Just returned from our fifth visit to the Sugar Mill. As usual, it is a perfect place to drop out and enjoy the feel of the old Caribbean! The hotel is small, quiet and professionally maintained. The staff, starting with Rupert and Andrea, managers, is absolutely outstanding. Of special interest, you should enjoy a massage with Marjorie! If you want glitz, go somewhere else. If you want a great, restful stay, and a beautiful spot, you cannot beat the Sugar Mill. And the food, is off the charts!

We had 8 nights here at the end of November, we work a very busy business and needed complete relaxation and that is what we got! We enjoyed the all inclusive package which includes airport pick ups, a day on a sailing boat island hopping and a round the island tour with luxe picnic, all were fantastic. Breakfast on the beach side each day, we skipped lunch but same location, dinner in the gorgeous restaurant, fine dining, high quality meats and fish, extensive wine and cocktail list, completely spoilt! We hired the sugar mill car for a couple of days and went to various other spots and islands. The property itself is super tropical with gorgeous plants and flowers. The room was huge, comfortable and completely dark so great sleep was guaranteed. We didn’t use the pool and didn’t see anyone in it but plenty of people nipping to the honesty bar. The resort has 95% USA guests but we are british / Spanish, didn’t go to socialize but met some smashing other guests which added to the nice friendly atmosphere. The bathroom in our room 134 had been renovated and had a Japanese toilet, I’m saddened to now be home with a non heated toilet seat, feeling like an absolute peasant. The owners are around and love a little chat, it’s obvious they care a lot about guest experience. The cherry on the sugar mill cake though is its managers Andrea and Rupert, it’s obvious they have a lot on their plate running the place with guests, restaurants, staff, orders, Maintence etc etc but they come across completely relaxed, fun, smiley, having a laugh with you but with an overall immense pride and professionalism which reflects in everything. Thank you for making our trip guys. I’m not sure we would return as we don’t go to the same places but we Will wholeheartedly recommend this place for years to come, and it possible send some family there too