The Heritage Hotel

We attended our sister in laws wedding. The room was decorated by the family. Eventually the food arrived. Everything was cold and of poor quality, steaks in correctly cooked, mixed grill almost needed a chainsaw to cut, the pasta was almost burnt, the brides scampi was still raw. The 2 waitresses worked hard but the delivery from the kitchen was dire. Not one table received the food at the same time. The poor bride had to sit and watch her husband eat his food while she ended up getting the last plate out which had to be returned. In regards the hotel room, stained bedding and impossible to find your way out in the early morning as the signage is incorrect. Would not recommend for a special occasion

Heritage hotel review BEWARE SOLO FEMALE TRAVELLERS I have never given a negative hotel review in my 30 years of travelling. I feel it is necessary to warn potential solo female travellers of my experience at this hotel. I was having a nap in my room and had placed the do not disturb sign on my door. There was a knock on my door from the domestic staff informing me who they were. Before I could open the door three domestic staff entered my room. I was informed that they were instructed by the owner to ‘check my room…and later to make sure I was happy with my room’. The domestic staff proceeded to inspect my room. This is in no way a criticism of the domestic staff who work tirelessly. The domestic staff were very apologetic and explained that they were instructed by the owner to inspect my room. When I stay at hotels I usually place the do not disturb sign on my door to save the domestic staff from having to clean my room everyday. I have been informed by other hotels that this is the procedure if I don’t want my room cleaned. When I expressed my concern regarding the intrusion and lack of concern for the protection of my privacy I was informed that the staff had to check the rooms to ensure people weren’t inviting friends over or having parties? Apparently the owner has directed the staff to remove all the do not disturb signs from all the rooms in the hotel as this is now their policy to enter rooms without permission. Regarding the room and breakfast. The shower was full of mould and the shower recess had hairs in the drain hole. The walls and carpets had permanent stains and scuff marks. One of the new towels had a brown stain on it. The bed was so hard and lump.y The plates and cutlery at breakfast were dirty. Very loud parties on the weekend in the bar downstairs. Floors creaky with every step heard from room above, feels like the floors will collapse. Cracks on the walls and ceiling. Paper thin walls, I could hear everything people were saying and doing in the room next to me. Generally noisey with doors banging in the early hours of the morning. Would definitely not recommend this hotel especially to solo female travellers. Susan

Looks good from the outside and the room looked nice on entering. Only 1 socket in the room and that was an extension lead, none by the bed. The room was very dated and the bathroom had a bit of mould on the ceiling, the radiator was very rusty. The bar had a good selection of drinks and meals, was too crowded on the second night because of a very loud band and loads of people so we went out. The breakfast was just basic and ok, only orange juice on 2 out of 3 mornings, no alternative if you don't like it. Was the most uncomfortable bed ever, a huge dip in the middle so we were both woken up numerous times throughout the night.