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5 star

The St. Regis Toronto
4.4/5127 avaliações

The St. Regis Toronto

Downtown Toronto Toronto|0.98km de CN Tower
Possibly one of the best hotels we’ve ever stayed at. However, I can’t give full 5 stars to Hotel St. Regis Toronto for reasons that I’ll explain later. On the subject of location, the Hotel St. Regis in Toronto is in a very fantastic location in downtown Toronto with many of the city’s main sights and attractions (CN Tower, St. Lawrence’s Market and Yonge-Dundas square) all within short walking distance from this hotel. Readily accessible through RideShare apps too. Regarding staff, they were super friendly and helpful, in our experience. We initially had some debit card issues at check-in and admittedly, we should have been better-prepared for the credit card culture in North America. Thankfully, St. Regis were very flexible and our debit card issues were eventually resolved. I’m truly impressed by how accommodating St. Regis are for those of us who are from places that very rarely use credit cards. The offer of complimentary water at check-in was also appreciated. The housekeeping team, especially the Filipinos, were very thorough, kept our suite spotless and respected guest privacy. And on check-out experience, this is where St. Regis Toronto loses points for me. The check-out process took way longer than what is typically expected especially for a 5-star location (should be <10 min but took about 30 min for us). Unfortunately, a bit of the little time we have left in Toronto was wasted. What’s also disappointing was this time, there was no offer of complimentary drinks (even tap water, which is free and generally safe to drink in Toronto) while we wait. Admittedly, the staff seemed overwhelmed and visibly stressed during the time we were trying to check-out but I hope the situation improves for the St. Regis Toronto team in the future. On the atmosphere, it was magnificent and luxurious. These two words came to mind when we first entered the lobby. The grandiose look of Hotel St. Regis in Toronto permeated the whole building, from the hallways to our suite. In terms of our room, we booked the Grand Suite which was on the 28th floor and the views from up there, especially at night, were phenomenal. Our suite was very spacious and generally had plenty of storage room. St. Regis Toronto also loses some points here when it comes to storage since we found that there was insufficient storage space for cold items and there was no freezer either. The heated floors and the walk-in shower were also fantastic. The accent wall, mood lighting, clever use of marble for the room design and chandeliers were wonderful touches too, contributing to the luxurious atmosphere of this hotel. The living area of the Grand Suite was our favourite area, especially at night. I’m going to mention the views from the Grand Suite again as they were truly spectacular. On the online engagement. at the time of writing, I found the low level of engagement by St. Regis Toronto with online reviewers here at Google disappointing. I think the hotel should make more of an eff

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Business travel

The St. Regis Toronto
4.4/5127 avaliações

The St. Regis Toronto

Downtown Toronto Toronto|0.98km de CN Tower
Possibly one of the best hotels we’ve ever stayed at. However, I can’t give full 5 stars to Hotel St. Regis Toronto for reasons that I’ll explain later. On the subject of location, the Hotel St. Regis in Toronto is in a very fantastic location in downtown Toronto with many of the city’s main sights and attractions (CN Tower, St. Lawrence’s Market and Yonge-Dundas square) all within short walking distance from this hotel. Readily accessible through RideShare apps too. Regarding staff, they were super friendly and helpful, in our experience. We initially had some debit card issues at check-in and admittedly, we should have been better-prepared for the credit card culture in North America. Thankfully, St. Regis were very flexible and our debit card issues were eventually resolved. I’m truly impressed by how accommodating St. Regis are for those of us who are from places that very rarely use credit cards. The offer of complimentary water at check-in was also appreciated. The housekeeping team, especially the Filipinos, were very thorough, kept our suite spotless and respected guest privacy. And on check-out experience, this is where St. Regis Toronto loses points for me. The check-out process took way longer than what is typically expected especially for a 5-star location (should be <10 min but took about 30 min for us). Unfortunately, a bit of the little time we have left in Toronto was wasted. What’s also disappointing was this time, there was no offer of complimentary drinks (even tap water, which is free and generally safe to drink in Toronto) while we wait. Admittedly, the staff seemed overwhelmed and visibly stressed during the time we were trying to check-out but I hope the situation improves for the St. Regis Toronto team in the future. On the atmosphere, it was magnificent and luxurious. These two words came to mind when we first entered the lobby. The grandiose look of Hotel St. Regis in Toronto permeated the whole building, from the hallways to our suite. In terms of our room, we booked the Grand Suite which was on the 28th floor and the views from up there, especially at night, were phenomenal. Our suite was very spacious and generally had plenty of storage room. St. Regis Toronto also loses some points here when it comes to storage since we found that there was insufficient storage space for cold items and there was no freezer either. The heated floors and the walk-in shower were also fantastic. The accent wall, mood lighting, clever use of marble for the room design and chandeliers were wonderful touches too, contributing to the luxurious atmosphere of this hotel. The living area of the Grand Suite was our favourite area, especially at night. I’m going to mention the views from the Grand Suite again as they were truly spectacular. On the online engagement. at the time of writing, I found the low level of engagement by St. Regis Toronto with online reviewers here at Google disappointing. I think the hotel should make more of an eff

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Toronto Marriott City Centre Hotel
4.2/5125 avaliações
Downtown Toronto
Was okay. Not great, not terrible, could be better. Pros Location. Close to restaurants, CN Tower, Ripley’s Aquarium. Starbucks in building Comfy bed Housekeeping comes daily Quiet Cons Not all rooms have couch/sofa bed Bathroom door doesn’t have a lock, it’s a sliding door No blackout shades so room gets bright as som comes up $50 to valet and 35 to park at a lot around the corner Our bathroom didn’t feel clean, had a smell Hotel seems more for business not for couples or family Pool area is in lower level, doesn’t look like pictures, no window Dirty dishes from room service from another room was in the hall for 3 days and no one picked it up I had requested a higher floor room, asked for a room with a sofa bed…and extra towels. I got none of the requested. Was offered a cot. Sometimes you get back from excursions you want to kick off your shoes and relax on couch with your other half not get in the bed all sweaty and dirty…we got a room with a single chair. The cot was so uncomfortable with a huge dip in the middle. Room on 2nd floor had a view of valet. No extra towels provided. Only gave you new water bottles on first day. I felt like the room was overpriced. Bathroom had a smell to it. Mildew maybe? Couldn’t pinpoint the smell.
Le Germain Hotel Maple Leaf Square
4.6/5106 avaliações
Downtown Toronto
Service, environment, have nothing to say, is a very good hotel, after staying for three days, we went to the United States, always compared with this hotel, all aspects are still good for this hotel, breakfast is all cold, if it is China People can't stand the stomach.
InterContinental Toronto Centre, an IHG Hotel
4/5127 avaliações
Downtown Toronto
Our only sadness about the place was that the pool and other facilities were closed, but we didn't go for the pool. They were able to let us use the nearby Delta, which was nice but we didn't want to go outside of the complex for that. Common thing that happens in December/January so we weren't too shocked. We were on the club floor for the hors d'oeuvres, for what you get compared to other high end chains that offer this, we noticed there was much more choice of food items. The lounge seemed to be a little dirty and shabby, the chairs have not been steam cleaned for quite some time, you could see the dirt in the morning sunlight where people have wiped their hands on the furniture over the years. We noticed the little things, and on one of the hot table stations they missed a small speck of the curry sauce from the night before on the edge of the serving dish. It didn't affect the food quality, nor did it warrant a complaint, but attention to detail could be a little better on the part of the kitchen staff. The customer service was amazing at this hotel, everyone was so friendly and attentive. Despite all this, we will be back.
Globalstay. Gorgeous Apartments in the Heart of Toronto
3.9/532 avaliações
Downtown Toronto
The apartment was at 85 Queens Wharf. Apt 1701. The instructions were sent to us the day before we left, and were really easy to understand. Gaining entry into the building was easy as we did exactly as instructed. The apartment is modern and had washing machine and dryer. Hair dryers. Toothpaste and toothbrushes, cleaning products and tea and coffee supplies. Ironing facilities, kettle toaster and more... In fact lots more than we needed! We found the security to be really polite and helpful upon our arrival and during our stay. We had amazing views of the CN Tower and Lake Ontario. Upon arrival we noted the bath plug was not working. We contacted by WhatsApp and it was dealt with the next day. The building is close to Tim Hortons, bars, cafes and grills. The entertainment area and lake. I really cannot fault Simply Comfort Suites at all. We had a fab stay and we will definitely use again in the future.
Residence Inn by Marriott Toronto Downtown / Entertainment District
4.3/5117 avaliações
Entertainment District
The location of the hotel is near downtown and the BMO stadium. There were races in the stadium during our stay and we had serious traffic jams for our two evenings. The facilities in the room is relatively old. Though it has a kitchen, it provides no pans, saucepans and kettle and literally, not a functioning one. There is a coffee machine, refrigerator and iron. The ice-making function of the refrigerator is the best part of the hotel. The view of the room is not desirable, as it faces the electrical cable of the hydro electrical plant. The breakfast is fine, while the services were nice.
Hyatt Regency Toronto
4.2/5111 avaliações
Entertainment District
The check-in time at the Hyatt was 4:00 pm, which was later than I've been in contact with other hotels. Fortunately, the check-out time is 12:00, which is better than 11:00 in some hotels. The front desk of the hotel took down my mobile number and told me: If the room is ready in advance, I will be called. Unfortunately, no call was received. Check in after 4:00, the front desk calls the room and asks what else you need, such as water, coffee, etc.

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