Miyako City Tokyo Takanawa

A razão pela qual dei nota 2 à limpeza foi porque havia manchas de sangue no tapete do banheiro. Era pigmentado, então acho que comprei há muito tempo e continuei reutilizando. Tenho má visão, por isso notei isso depois de tomar banho e contactei imediatamente o escritório frontal. No entanto, “sinto muito”. Vou substituí-lo. ele respondeu levemente. Acabei usando algo que tinha sangue e que eu não sabia que pertencia, e isso me fez sentir mal. Considerando a higiene e o bom senso, por que não continuamos a fornecer aos clientes itens que não contenham sangue? Expliquei à equipe da recepção por que as manchas de sangue eram um problema, mas eles não pareceram se importar. Eles pediram desculpas quando fiz o check-out, mas não houve desculpas durante a minha estadia consecutiva. Eu estava disposto a pagar um preço razoável, mas estou decepcionado. Mais tarde, no café da manhã, um funcionário pegou com a mão nua um panini que cabia facilmente em um saco de papel aberto. Mesmo estando em um saco de papel, foi feito com as mãos nuas e sem luvas. Era uma pousada agradável, mas fiquei desapontado porque algo estava um pouco errado.

The hotel staff were very nice and accommodating. Allowed us to pray at the lobby while waiting for our rooms and even after we checked out. There were even pyjamas provided which was thoughtful. There was free supper every night. Will definitely stay here again.

The hotel itself is nice, but the location is rather far from the nearest train station (Shinagawa), it took us almost 10mins walking with the luggage. One thing to comment is the breakfast buffet at the hotel. Our room package is without breakfast. We decided to try their breakfast as we were lazy to walk out in the morning. We paid between 2100Yen to 2400Yen per pax (couldn’t remember the correct charge). We went in around 9.15am, and we were aware that the breakfast time was till 10am. It was fine for us to have 45mins to have our breakfast. However we saw they started keeping the food at 945am without giving the customers advance notice that they were closing the food at 945am. We would have taken more food to our table if we knew the food was gonna to be taken into the kitchen at 9.45am. We ended our breakfast unsatisfied in terms of customer service and half-full stomach.

The hotel is nice, seems quite new and very clean. They also have free snacks and soft drinks every evening at the lobby restaurant. The room was a bit on the small side, and the walk from the train station was a bit longer than I expected, but overall satisfied with the experience.

Our favourite hotel in tokyo, very new and high tech :)

Would definitely stay a again, however this is a far walk with suitcases to Shinagawa station and no convenience store nearby, unfortunately the upgrade to the nearest station Takanawa Gateway is a bit of a eye sore to the view of the rainbow bridge. I stayed on the 8th floor for reference in a king room. Staff was extremely welcoming, they even helped me tie my obi when I wore a yukata. Only con I have are the free snacks are not worth it, it’s nice of them but if you’re looking for sweet things the only thing that was sweet were the donuts, not even the lemonade was sweet.

Location is good, only few minutes walk to Shinagawa train station. Love everything about this hotel, snack bar is pretty good and the bed is comfy. Nice stay.

Located in between 3 train stations but can be quite a walk, maybe around 7-10min. Clean hotel, basic no frills stay. No pool or gym.

Luxury hotel near Shinagawa station. I liked the view from the window of the Odaiba Rainbow Bridge. The rooms have all the amenities for a relaxing stay, including good tea, coffee, and a safe. Most TV channels are shown, you can watch anime. I recommend this hotel.