Mercure Tokyo Hibiya

The hotel is near Chiyoda City which is a nice park. Shimbashi station is a 5min walk away. Rooms are clean but a bit small (normal for Tokyo). Service is good. Breakfast is good. They don't have a concierge despite trip.com saying they do. Not sure if that is a mistake on their part or on trip.com. The place has a gym which is open 24/7. I didn't use it but it was good to have the option. There is also a smoking room and a bar. Overall, a 5/5 stay for a 3 star hotel.

The design, layout and dim lightening make it feel like a *** hotel. Very uncomfortable for a traveller who loves sunshine and simplicity. The breakfast offering is very basic and limited. Not worth the bill. Staff as cold as if they were tidying up a *** HOTEL.

It is a good option, being close to metro station. Clean rooms, helpful staff, not so many breakfast options.

Excellent location ! Hip and modern design ! Attentive and very good service staff ! Keep up the good job !

This was a decent stay in Tokyo Ginza area. We are a couple and stayed here for 5 nights. The location was superb being a few mins walk from Simbashi station and a little further from Ginza station. These 2 stations are super convenient. There’s a direct train from Simbashi station to Narita Airport. The service is typical Japanese. Very strict with the check in and out timings. Having said that, the staff allowed us to store our luggage so we could still do some last minute exploring.

Good location as just 6 minutes walk from the Shimbashi Station. Newly renovated in Dec 2023 so all the facilities are brand new. The staff members at the reception counter are nice and willing to help, and speak fluent English and Japanese. The corridor of the typical floors are too dim and it may not be suitable for someone with poor eyesight. Others are fine in general.

I stayed here with my friend first, then liked it a lot - this was second time. Lobby, the restaurant very good with view, cleanliness is also great, staffs are all nice and the location is superb! Room is quite small, but it’s Tokyo standard.

優點，酒店硬件比較好： 新酒店設備很新，空調沒有異味 交通方便酒店距離新橋站步行3-4分鐘，日比谷站走路5-7分鐘都很近。 酒店馬路對面日比谷的美食街&711，隔壁全家，背面羅森，總體非常方便。 酒店打掃衞生挺早，有天12點前後回酒店拿東西，房間已經打掃。 缺點： 酒店服務員都是經典日式假笑人😏（沒啥不好也沒啥好） 房間總體感覺面積沒有20平方+ 飄窗的貴妃椅設計無法理解，這塊凸出來幹嘛？不如做個桌面…（飄窗算面積嗎？？？） 房間燈非常非常暗，全部都是暖黃光🙄 沒有全身鏡 一些攜程標註的錯誤訊息： 沒有中文服務 沒有熨斗

新開業的酒店，設施非常完善，乾淨整潔。服務人員態度好。距離購物中心很近，非常便捷。下次還會再住。