Usuário convidado
19 de julho de 2024
The best hotel in Tirana by far excellent customer service Marsi and Elvira at reception were amazing and provided outstanding customer service.
Dinner served by Fransi and Andrei was simply out of this world, my wife and I were blown away by Mercure hotel customer service standards.
During breakfast we could not help but notice the personal touch provided Andriana who welcome every member of the hotel and provided an experience my wife and I have never had before. She is incredibly talented and an asset to any organisation. Customers felt at home at Mercure due to the service and standard provided.
Thank you very much Mercure Tirana you have a fantastic team in Tirana, my wife and I have decided to come back to enjoy to explore this hotel further.
It’s a 10/10 from us ♥️💙💗
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