Raimonda M
26 de julho de 2023
This is to inform everyone before going to India I believe searching for Aureveda retreat and hoping to find good place to rest and experience local massages and food . My self come alone for 5 days and when I seen reception I was shockingly , dirty and very old . I thought it’s fine as I been traveling around the world a lot and see so ***y different places . When I seen my room and bathroom I was shocked again , but still kept quiet. After this starts all other bits . Room bedsheets was smelling so bad you can see on photos with staines and I was so upset. No hot water for a wile till they fixed, no internet , no restaurant as all good was being me in the room and time they did chose not me . Meeting with doctor I did told no carbs for me just pure veg and lunch I got rice , dinner rice . Communication 0 ,owner it’s rude and telling this is aureveda and it’s have to be like this , spa looks like Thailand high street . I could stay there any more left after just half a day and was not refunded the amount. When I complained the owner said I am a very stressed person and that’s why I am very unhappy. I have have being in hospitality 15 years and never come to this point to complain , as really never seen owner ***aging his business this way .
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