Best Western Plus Plaza Hotel

Love the historic vibes and wonderful location! The pool and hot tub were amazing! Great breakfast with lots of options too.

Room was a mess when we arrived... french fries behind the chairs, ants and hair in the bathroom, no soap (and when asked for basic hand soap was told they were out??). This hotel needs serious help from Best Western in the cleanliness department. The floors in the rooms have no carpet, therefore should be swept daily, this is definitely not the case. The folks working the front desk were kind and were trying their best. Also when we arrived we were told they overbooked the hotel so they downgraded my room choice without downgrading my room rate. I will absolutely not be staying here again.

the antiquety was nice the room was cold especially the bathroom floor and sounded like the other residents were in the room with you i will never pay for a premium room that is so crappy

Convenient for a weekend fishing trip. Bed was comfortable, but heat lamp in bathroom was not working and couldn't get the portable space heater to work. the interior rooms are loud--you can hear people talking loudly in the hot spring/courtyard until quiet hours begin. The door to the rooms slams loudly as does each room door in your quad. Breakfast is underwhelming. Tried to make a cup of tea, but the hot water carafe was empty.

Really close to the hot springs. Hot springs pool on site. Great breakfast, including homemade cookies and real plates and silver. Everyone was very friendly. Unique hotel building with history and on the national register of historic buildings. Great place to stay.

Thin walls, noisy, aged, small room, overpriced compared to other hotels in town.

The property is run down, uncomfortable beds, it was clean though. All in all probably better places to stay

The hotel, hot tub, and breakfast were great. I was really happy to find many dairy-free options at breakfast! The hot tub was lovely and relaxing. We enjoyed our time, but there were a few issues. The manager wasn’t someone we’d want to work for. When we saw her, she was sitting around on her phone or scolding an employee. She was nice to us, but we wouldn’t want to work under her. The crown molding beside the table in the breakfast room was pretty thick with dust - kinda gross. Our daughter spent all night coughing, which leads us to wonder about mold because she seems sensitive to that. It’s an old historic building, and the screws above the shower were rusty, so mold seems likeliest. All in all, we won’t stay there again.

I was not given the room I booked. When I complained I was told first that there are only two such rooms in the hotel, implying that I was not allowed such a room. Then that there was a problem with the room I booked and it was unavailable. Then that a family had that room and has been there for five days and could not be moved. Then finally, that they are “allowed” to substitute rooms without notice if a room is comparable which mine was not in any way. Had I not complained I would have been charged the same price for a room I did not get. They are terrible. Finally the room I was in had not had the bathroom cleaned. There was hair all over the floor. The toilet seat was soiled and so worn that the underlying wood was showing through. Really really terrible.