Usuário convidado
9 de novembro de 2024
This resort was the biggest travel regret I’ve ever had. We booked for two nights, thinking it would be a relaxing stay, but ended up leaving after just one. This place is not clean, not hygienic, and certainly not worth the price. Here’s a full rundown of our awful experience: 1. Filthy Rooms - The room was far from clean; there was dust everywhere, stains on the bedsheets, and a grimy bathroom that hadn’t been properly cleaned in who knows how long. The tub had residue, and the floor felt sticky. 2. Awful Smell - There was a foul, musty odor throughout the bathroom and even in the bedroom. The sink emitted a persistent sewage-like smell, making it impossible to feel comfortable or relaxed. 3. Disrespectful, Unhelpful Staff - Despite calling the front desk multiple times to report the condition of the room and request a change, we received only empty promises. Nobody ever came to check on us, let alone offer a solution. The staff seemed completely uninterested in addressing our concerns. 4. Falsely Advertised Amenities - The photos online look nothing like the actual place. The pool area was dirty, and common areas were unkempt. It’s clear they spend more on creating a facade online than on actually maintaining the resort. 5. Health Hazard - The overall lack of cleanliness, maintenance, and attention to hygiene made us feel uncomfortable and even worried about our health. We were forced to abandon our booking after one night because we simply couldn’t endure it any longer. This place is absolutely unsuitable for families, or frankly, anyone who expects a safe, clean environment. Save yourself the money, frustration, and unpleasant memories—STAY FAR AWAY from this so-called "resort."
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