Hotéis perto de Parque, Texcoco

When my son and I came to register, the receptionist received us very well, but the surprise that all the other employees had unemployed, by subtiatiojnes of the company, We wanted to eat something in the hotel but there was no service other than the reception, no restaurant to eat, we had to go to the square to eat. We went down to breakfast the next morning and we didn't see anyone who would take care of us, but we went to the office and as we wanted to sit there were many empty and dirty tables from the previous comensal. We just stayed to breakfast because my son was hungry. Only at the reception we feel welcome. In the room the desk lama was not stopped, fell by himself.

The good: If you're planning to visit the pyramids and want to get to the highway fast, this is a good location. Room for improvement: Food is alright, rooms are very outdated but functional. We stayed in a suite of sorts, the layout was weird and the furniture a bit old and worn out. Bed felt hard, not really comfy. The cleaning service do a good job though. The bad: I do not recommend getting the ”private dinner” as it consist of the staff setting up a table inside your room (which seems weird as they have gardens and other open spaces for that), then a couple of waiters give you the whole three-course meal just like ordering room service and then they leave. Nothing special at all. They did not offer any alcoholic beverages, but we were told we could bring our own bottle (which they charge an extra if you ask them to open it). My wife and I had to eat the same apetizer, main dish and dessert, since we usually like to order different things to try more of the menu, this was a weird restriction. Food was good but not remarkable. Staff provides the basic service without being friendly. When we asked more information about other things to do they didn't provide any info (I found more info from the guard at the parking entrance), the SPA was closed due to COVID restrictions which is entirely understandable, but when we asked about other locations to get a massage they didn't know any (and the attitude showed that they didn't care even to look it up for us afterwards). There was a pool but we didn't use it. The garden looked pretty. Parking is exposed in the front, so I suggest do not leave anything in your car.